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Cleveland Ford

4.9

About this business

Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.99,248 reviews
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Josh51's profile image
8 years ago

"My first car" They was very helpful in helping me pick out my first vehicle. Took the time and the patience while showing me multiple cars and found the one that best suited me. 

stickman9's profile image
stickman9 
8 years ago

"Great place!" They were willing and able to work with my needs in a car. Excellent dealership with friendly staff. They helped me out through the whole process and with any questions I had. 

Angela Williams's profile image
Angela Williams 
8 years ago

"oil change/ brake inspection" Very kind and prompt in getting my car serviced. Joe Trentham has been there eveytime that I have been to have my oil changed and is always willing to help me to get my car checked in. I have had to wait a while to get things done but the service and smiles make up for that. We also had a good experience when we bought our car a year ago from Wayne Sorrells he was very helpful and did all he could to gain our business! 

lewistruth's profile image
lewistruth 
8 years ago

"Compassionate Care" We always look forward to having Jerry Johnson assist us with our vehicle checkups. This visit we had some complicated issues to present. Jerry patiently waded through the problem solving scenarios with us. Gratefully he brought Chuck in on the discussion to be able to offer helpful solutions to the technology issues that were challenging us. Unfortunately, we were presented with the biggest bill ever from the service department. Jerry sadly presented us with the bill. I appreciated his compassion. While... read more

dhopper99's profile image
dhopper99 
8 years ago

"Friendly Fast & Great Service" After another area Ford dealer said that the couldn't guarantee that they could complete the oil change the same day on my 2013 F150 with leaving it with them at 7:30AM. I then told myself that dealer has more customers than they can handle and to look for another dealer. I called Larry Hill Ford and talked to Jerry Johnson and in short told me that he would take care of me. I arrived the next morning at 7:30 and was on my way at 8:30. I have never been treated so nice by any service departmen... read more

Business response:

dhopper99, thank you for your kind words and congratulations on your new vehicle! We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels! 

Samayoa2015's profile image
Samayoa2015 
8 years ago

"Awesome " I enjoy my ford dealership and everyone is always very friendly and they do wonders finding the perfect vehicle for you and do everything they can to help you. 

Business response:

It is great to read such wonderful comments about your recent experience with us, Samayoa2015! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! We look forward to seeing you again soon! 

alyssa11414's profile image
alyssa11414 
8 years ago

"best car dealer i have ever done business with " Jason dolch was the best car salesman I have ever done business with thank you for the great experience thank yall so much for getting use in a new used car 

Business response:

Here at Larry Hill Ford we sincerely appreciate your business, alyssa11414! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! 

malinda123's profile image
malinda123 
8 years ago

"WORKED TO MAKE OUR DEAL HAPPEN. GREAT JOB!" EVERYONE WAS VERY FRIENDLY. THE SERVICE WAS GREAT AND THEY WORK WITH ANOTHER DEALERSHIP TO GET THE CAR WE WANTED AND THE PRICE WE NEEDED. 

Business response:

malinda123, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! 

Hh's profile image
8 years ago

"Outstanding service consultant" We are a military family traveling on orders, driving from Florida to Washington state (not Washington, D.C.). During our travels we heard a loud bang, lost engine power and found Larry Hill Ford. We met the service consultant, Joe Trentham. To say Mr. Trentham is a valuable employee is an absolute understatement. Mr. Trentham treated us so kindly, I almost felt like a family member. He informed us of the process, explained the problems and guided us in making an educated decision as to how t... read more

Business response:

Hh, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! 

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.9 star rating with 9,248 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open tomorrow at 9:00 a.m.