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Cleveland Ford
- Car Dealers
- Cleveland, TN
About this business
Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more
Location details
2496 S Lee Hwy, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Compassionate Care" We always look forward to having Jerry Johnson assist us with our vehicle checkups. This visit we had some complicated issues to present. Jerry patiently waded through the problem solving scenarios with us. Gratefully he brought Chuck in on the discussion to be able to offer helpful solutions to the technology issues that were challenging us. Unfortunately, we were presented with the biggest bill ever from the service department. Jerry sadly presented us with the bill. I appreciated his compassion. While... read more
"Friendly Fast & Great Service" After another area Ford dealer said that the couldn't guarantee that they could complete the oil change the same day on my 2013 F150 with leaving it with them at 7:30AM. I then told myself that dealer has more customers than they can handle and to look for another dealer. I called Larry Hill Ford and talked to Jerry Johnson and in short told me that he would take care of me. I arrived the next morning at 7:30 and was on my way at 8:30. I have never been treated so nice by any service departmen... read more
Business response:
dhopper99, thank you for your kind words and congratulations on your new vehicle! We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels!
"Awesome " I enjoy my ford dealership and everyone is always very friendly and they do wonders finding the perfect vehicle for you and do everything they can to help you.
Business response:
It is great to read such wonderful comments about your recent experience with us, Samayoa2015! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! We look forward to seeing you again soon!
"best car dealer i have ever done business with " Jason dolch was the best car salesman I have ever done business with thank you for the great experience thank yall so much for getting use in a new used car
Business response:
Here at Larry Hill Ford we sincerely appreciate your business, alyssa11414! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
"WORKED TO MAKE OUR DEAL HAPPEN. GREAT JOB!" EVERYONE WAS VERY FRIENDLY. THE SERVICE WAS GREAT AND THEY WORK WITH ANOTHER DEALERSHIP TO GET THE CAR WE WANTED AND THE PRICE WE NEEDED.
Business response:
malinda123, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
"Outstanding service consultant" We are a military family traveling on orders, driving from Florida to Washington state (not Washington, D.C.). During our travels we heard a loud bang, lost engine power and found Larry Hill Ford. We met the service consultant, Joe Trentham. To say Mr. Trentham is a valuable employee is an absolute understatement. Mr. Trentham treated us so kindly, I almost felt like a family member. He informed us of the process, explained the problems and guided us in making an educated decision as to how t... read more
Business response:
Hh, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
"Great Place to Buy a Vehicle " We had a great experience at Larry Hill Ford. Dan Smith was our Salesman and could not be happier with our purchase. Dan made sure from the beginning until the end and even after the purchase to be sure we were 100% informed and satisfied with our new truck.
Business response:
Thank you so much for the wonderful review, Eric! We hope we can continue to do business with you again in the future! Take care!
"Service department" I just needed a simple oil change service and tire rotation on my 2015 Fusion. The service department was very easy to deal with, as well as extremely polite. Especially Jerry Johnson in service. Jerry covered the results of the service and asked to see if I had any questions. He brought my car around promptly and was very friendly.
Business response:
Thank you so much for the wonderful review, maulvol1! Please let us know if you ever have any additional questions! Safe travels!
"Sales department helped relieve my stress." I was very stressed and unprepared to have to buy a new car when my old car needed too many repairs; and even more disappointed to find that the vehicle I really wanted would be too high of a payment for my budget. But, my sales professional (Brandon Walker) was very patient and worked hard to put me in the right car I would enjoy and could afford. The finance professional also worked hard at helping to relieve my stress and made my loan and paperwork process much easier. Turns ou... read more
Business response:
Your comments keep us motivated and working hard for all our guests, tseverance! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about Cleveland Ford
How is Cleveland Ford rated?
Cleveland Ford has a 4.9 star rating with 9,512 reviews.
When is Cleveland Ford open?
Cleveland Ford is open now. It will close at 7:00 p.m.