Cleveland Ford

celticmusic27 

on DealerRater

11 years ago

"Friendly Service. Friendly people. I went on a Saturday..." Friendly Service. Friendly people. I went on a Saturday which is Larry Hill's busiest day for Service, and the employees were friendly. They had a smile on their face. They genuinely seemed happy to be working. 

hyfrydol 

on DealerRater

11 years ago

"Purchased a used VW Passat through sister dealer with a 3..." Purchased a used VW Passat through sister dealer with a 3 month warranty. Discovered that car A/C needed new compressor, but could not get back to the dealer within the three months. David recognized the issue and worked to get compressor replaced under dealer warranty, even though entire process took nearly 5 months. 

kevin66 

on DealerRater

11 years ago

"Very nice great sales man always trying to help and..." Very nice great sales man always trying to help and willing to answer any questions without hesitation not afraid to tell you his opinion of the vehicle 

charles0528 

on DealerRater

11 years ago

"David Babbitt was a very hard working salesman who helped..." David Babbitt was a very hard working salesman who helped us get this great car! he never stopped working until he got us this car.we are so thankful for him. Majdi Awad the finance manager was great also. we really appreciate both of them. thank you so much. charles and betty horstman 

Shannon123 

on DealerRater

11 years ago

"This was unlike any "car buying experience" I..." This was unlike any "car buying experience" I have ever had, the entire staff was great. David Babbitt, worked diligently to find the vehicle that fit my wants and needs, all at the best possible price. There was no pressure, just information to assist in making the best possible decision for me and my budget. Save yourself time and frustration, shop here first. 

beaverj 

on DealerRater

11 years ago

"Great job by the service dept. Joe Trentham was a great..." Great job by the service dept. Joe Trentham was a great help and so was the service manager.Part fof my Escape didn't come in when it should so the service dept got a courtesy car for my wife and since they had it so long also helped with price. See why my dad has bought Ford vehicles all his life. Thanks again guys. 

ibanezelixir22 

on DealerRater

11 years ago

"Jason Brittain was absolutely amazing. My car lost power..." Jason Brittain was absolutely amazing. My car lost power steering and overheated while I was coming off of the interstate, and I work out of town so I was terrified that this was going to be super expensive and result in my missing work: more expensive. Jason was able to diagnose the problem immediately and talked to me about the problem like I was a person, not just a naive little girl. The repair was done the same day, which saved me from having to miss work. I'... read more

tipton1117 

on DealerRater

11 years ago

"Great experience working with Tony to have my 2009 Ford..." Great experience working with Tony to have my 2009 Ford Flex repaired when the wrench code and service engine light came on when I was overtaking and passing another vehicle on I-75. The transmission shifter really hard when downshifting and then clunked extremely hard when coming out of passing gear (5th ?) causing the two lights to come on. I was able to reset the wrench light but the engine light remained on. Tony was very helpful in getting the third party warr... read more

13FF15013 

on DealerRater

11 years ago

"Originally went to just sale my car. Brain Gay contacted..." Originally went to just sale my car. Brain Gay contacted me to come by let them give me an offer. He was able to give me the best offer around with in a 25 mile radius. I was very please with the offer he was able to give me so when he told me that he could help me into a brand new truck I trusted him. Ive delt with many salesman thru this long dreadful process of buying a car/truck. Everything he told me he could do for me he did better! I just wanted to sell my ... read more