Coachella Valley Behavioral Health

Eric S. 

on Yelp

2 weeks ago

Staff can be a hit or miss depending upon callouts and bedside manner. Some of the staff has terrible bedside manner while others have terrific bedside manner. Also, it seems you ask a different person a same question and continually get a different answer. Brand new facility very well put together! Nico is the BEST! 

Tina S. 

on Yelp

3 months ago

Quality of care is extremely high and quality of service was each person giving their all 

Tina S. 

on Yelp

3 months ago

This is a new (one year) facility. Besides the state of the art facility the caliber of the medical staff is beyond any other hospital I have seen. They don't know who we are and vice. However they are always caring even in the face of erratic behavior. Certain staff went above and beyond for me and I will never forget you. 

Lisa F. 

on Yelp

4 months ago

I really care about your patience and they go out their way to make sure you need everything 

Carrie C. 

on Yelp

5 months ago

They are super caring and compassionate! The nurses are definitely looking out for their patience and I am finding that they are willing to work with the patients of that need extra emotional care... Jason was one that stood our to me from the sonola side. Thank you for taking care of my family that way! 

Alice G. 

on Yelp

6 months ago

I went in and was immediately greeted with a beautiful smile and was given all the info needed for my son. The staff treats you with respect and dignity while giving you five star service. Compassion and customer service is a must in health care. I understand it's a stressful job and sometimes you get more complaints then acknowledgment. Today I thank you for treating us wonderful and making our experience less stressful by simply caring. Also we went for a visit at night and received the same treatment greeted with amazing ... read more

Jaime I. 

on Yelp

a year ago

The staff and the care they provided was absolutely excellent. They were all very professional, kind, and caring in my time of need. I would definitely recommend them for anyone seeking help. Thank you, CVBH and staff! 

Robert Z. 

on Yelp

2 weeks ago

Went to check in, on my brother who is schizophrenic and they said we cannot see him unless my brother gives verbal consent to us visiting or he has to call us and give us the code to visit him. This is terrible he has serious trouble communicating, and has trouble functioning normally, and when me and my parents asked someone who works at their therapy center to help him use the phone and call us to let us in they declined and asked us to leave and wait til he calls. I worry for my brother's safety in there because me or my... read more

BL T. 

on Yelp

2 weeks ago

I can only guess this entity has hands in big pharma. Absolutely zero therapy takes place. None. Residents are 'turned out' in a yard 2-3 times daily to walk in circles and then typically taken to the 'activity room' where staff sit on their phones and residents are given coloring pages; something that resembles the lowest level of daycare imaginable. Numerous 'groups' are posted that would lead you to believe therapy was taking place but it's a farce. There are a few staff members that seem to be there for the right reasons... read more