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Collis Roofing, Inc.
- Roofing
- Longwood, FL
About this business
Location details
485 Commerce Way, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
To the owners of Collis roofing. I have been having the hardest time getting through the red tape and Katty culture at your Office. I bought a house, the inspector determined that ypur company did not build/create/place a vent for the dryer exhaust. this was deemed a fire hazard. The warranty was transfered and I've been trying to get service since purchase on 22 Dec. my new dryer , too smart for its own good will not heat up because it senses their is no heat outlet. under covid conditions I retire to washy families... read more
Business response:
We have tried to reach you regarding this matter – Collis Roofing does not build/create/replace any dryer vent exhausts, that would be done by the home builder and/or an HVAC company. Please contact us at the office so we can discuss this matter further.
This company is terrible!! Don’t go there , they hire sub contractor that is unprofessional and don’t speak English. They left a bunch of debris in my attic, left the front of my house looking like a mess put drill holes in my stucco wall. I have to call superintendent who had to try to fix the crappy work on the front of my house. Which he kept saying they will come back and fix what they did. The first time a guy comes and doesn’t have a ladder and don’t speak English uses my ladder and makes more of a mess, and then I tal... read more
Business response:
Mr. Mellano, we would like to apologize for the experience you have recently had with us. Please understand that the job is still a work in progress and we aim to complete it in a timely matter and thank you for giving us the opportunity to do so.
My quote will not be honored because it is busy season now and two months old- however, the four page contract does not include a time limit.
Business response:
We are reviewing the change in scope and current pricing. Unfortunately due to uncontrollable circumstances, both materials and labor rates have been on the rise this summer. While we do understand your frustration, these are cost we cannot absorb. We will provide you with an update shortly.
A customer should never have to repeatedly call a company to get there business. Called Tuesday for an estimate on a Metal roof and solar roof fan install. Friday I had to call them back and got told I was on the list and would be getting a call sometime that day. Almost 5 pm no call and no care when I called again to inquire. If the customer service in the office is this bad it makes me wonder how the roofing personnel are.
Business response:
Our sincere apologies for your recent experience Mr. Heise , this is not how we like to conduct business. The reason for the delay in your call back is due to the unusually high traffic of business across the company, we dont say this as a rationalization but rather as a reason for the delay. We appreciate the feedback so we can make the appropriate attempts to correct this going forward.
very bad experience with collis roofing
Terrible experience. Left me waiting for weeks on a repair estimate then, after not contacting me, I called and am told they can't do the job after all. Total waste of my time.
Business response:
This home had many issues with the chimney and roof. It required stucco work, rotten wood replaced, rotten wall sheathing and to have the flashing replaced. He was told we needed to do the roof and chimney repairs before replacing stucco. Unfortunately, the customer chose to have the stucco work done first. Due to this, as we mentioned when we first gave the estimate regarding the order of repairs and stucco not adhered to, we can not do the work in the professional way we require. When we called to tell him, he became ... read more
If there was a rating worse than poor that is what I would give this company. Is there a 5 star below poor rating? Absolute worst experience I have ever had in my 30 years as a landlord. Spent a fortune for a new roof on a commercial building, and have had nothing but leaks ever since. The contractor has been out over and over and the leaks have continued for three years. We have replaced nearly 100 wet and falling ceiling tiles in our third floor offices and the leaks continue. Collis has made every excuse and placed blam... read more
The worst thing I have ever experienced in customer service. I have a hole in my house due to a fallen tree. In Feb I had an estimator come out and give me a quote. He promised to work diligently with my insurance company but that never happened. I was told that I would need to wait four to six week to get on the repair schedule. So I patiently waited and then after 6 weeks I sent a request for an update on the status of my repair, I received no response so I called and left a message, still no response. I sent a messa... read more
Veterans held hostage. We have been waiting 7 months for new windows. Corporate will not return calls. We have PACE funding so can't hire another contractor till Collis releases us from contract. DO NOT USE THE COMPANY!
Frequently asked questions about Collis Roofing, Inc.
How is Collis Roofing, Inc. rated?
Collis Roofing, Inc. has a 4.1 star rating with 706 reviews.
When is Collis Roofing, Inc. open?
Collis Roofing, Inc. is open now. It will close at 7:00 p.m.