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Collis Roofing, Inc.
- Roofing
- Longwood, FL
About this business
Location details
485 Commerce Way, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
My quote will not be honored because it is busy season now and two months old- however, the four page contract does not include a time limit.
Business response:
We are reviewing the change in scope and current pricing. Unfortunately due to uncontrollable circumstances, both materials and labor rates have been on the rise this summer. While we do understand your frustration, these are cost we cannot absorb. We will provide you with an update shortly.
A customer should never have to repeatedly call a company to get there business. Called Tuesday for an estimate on a Metal roof and solar roof fan install. Friday I had to call them back and got told I was on the list and would be getting a call sometime that day. Almost 5 pm no call and no care when I called again to inquire. If the customer service in the office is this bad it makes me wonder how the roofing personnel are.
Business response:
Our sincere apologies for your recent experience Mr. Heise , this is not how we like to conduct business. The reason for the delay in your call back is due to the unusually high traffic of business across the company, we dont say this as a rationalization but rather as a reason for the delay. We appreciate the feedback so we can make the appropriate attempts to correct this going forward.
very bad experience with collis roofing
Terrible experience. Left me waiting for weeks on a repair estimate then, after not contacting me, I called and am told they can't do the job after all. Total waste of my time.
Business response:
This home had many issues with the chimney and roof. It required stucco work, rotten wood replaced, rotten wall sheathing and to have the flashing replaced. He was told we needed to do the roof and chimney repairs before replacing stucco. Unfortunately, the customer chose to have the stucco work done first. Due to this, as we mentioned when we first gave the estimate regarding the order of repairs and stucco not adhered to, we can not do the work in the professional way we require. When we called to tell him, he became ... read more
If there was a rating worse than poor that is what I would give this company. Is there a 5 star below poor rating? Absolute worst experience I have ever had in my 30 years as a landlord. Spent a fortune for a new roof on a commercial building, and have had nothing but leaks ever since. The contractor has been out over and over and the leaks have continued for three years. We have replaced nearly 100 wet and falling ceiling tiles in our third floor offices and the leaks continue. Collis has made every excuse and placed blam... read more
The worst thing I have ever experienced in customer service. I have a hole in my house due to a fallen tree. In Feb I had an estimator come out and give me a quote. He promised to work diligently with my insurance company but that never happened. I was told that I would need to wait four to six week to get on the repair schedule. So I patiently waited and then after 6 weeks I sent a request for an update on the status of my repair, I received no response so I called and left a message, still no response. I sent a messa... read more
Veterans held hostage. We have been waiting 7 months for new windows. Corporate will not return calls. We have PACE funding so can't hire another contractor till Collis releases us from contract. DO NOT USE THE COMPANY!
I waited weeks for an estimate and my estimate was $6,359 for a 1,034 Square foot house! Absolutely ridiculous!
I had trouble if getting anyone to reply to me at first. Then I waited for a month for someone to come out for a repair estimate. It's been weeks and still nothing. Many calls and emails have been answered with promises of a reply but nothing. Don't waist your time and effort!
Frequently asked questions about Collis Roofing, Inc.
How is Collis Roofing, Inc. rated?
Collis Roofing, Inc. has a 4.1 star rating with 671 reviews.
When is Collis Roofing, Inc. open?
Collis Roofing, Inc. is closed now. It will open tomorrow at 8:00 a.m.