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Colony Pointe
- Apartments
- Jackson, MS
About this business
Location details
791 W County Line Rd, Jackson, MS, 39213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Verified Renter I've been living here at Bristol Park about 6 years now, and I don't have any complaints. Overall, I give them a thumbs up!!
Business response:
Thank you for your review, and your continued residency with us here at Bristol Park! We're so glad to know that your experience has been such a positive one. Please feel free to reach out to our team here in the office if there is anything that we can help you with in the future.
Verified Renter Bristol is a nice community. It is in a good location and quiet most times
Business response:
We appreciate your review. Our team is glad to know that you are enjoying Bristol Park's convenient location and peaceful atmosphere. Please feel free to reach out to us here in the office if we can be of assistance to you in the future.
Inhumane living conditions We’ve been living in this apartment for nearly two years now, and for almost a full year, our central air conditioning has been broken. Despite countless maintenance requests and follow-ups, we’ve been met with nothing but excuses. Most recently, we were told it “had to be exactly 75 degrees outside” for it to be fixed — which is both illogical and irresponsible. That threshold has come and gone many times, and still, nothing has been done. We live in Jackson, Mississippi, where extreme heat and hu... read more
Business response:
We're saddened that you had this experience. It's important to us that all residents have a positive living experience. We understand your concern regarding the issues you've mentioned, and we take these matters very seriously. We value your review, and we encourage you to contact us at colonypointepropertymanager@beztak.com at your earliest convenience so we can address your concerns directly. Thank you for bringing these concerns to our attention.
Verified Renter Management and maintenance are great but this particular unit has had its fair share of issues. Maintenance and management has been very swift about getting these issues rectified, but as a renovated unit, majority of the issues should not be.
RENT GOES UP EVERY YEAR I have been living here for approximately two years, every time it comes for me to renew my lease the rent increase. In my two years living here, it has increased to $250.00. I have had sewer backing up in my tub. When I moved in here, the walls were not painted, no new appliances, and they refused to give me a new appliance, they always reply with you can move into a new update apartment, I never in my entire life hear of that before. Everything about the previous reviews is true.
Business response:
Thank you for taking the time to provide feedback. We understand your frustration and would like an opportunity to explain. Our renewal options are met with careful analysis of the current market. We encourage you to come to the office to discuss this further as well as address any maintenance concerns you have. We look forward to connecting with you.
Verified Renter I would not recommend to anyone due to my requests of things I need fixed has not been fixed. Cars have been broken in to and vandalized on the property.
Business response:
Thank you for your feedback. We are disappointed to hear that you are experiencing maintenance issues as of late as we strive to address all resident concerns in a timely manner. Please reach out to our President of the Residential Division, Sarah, at Sbattle@beztak.com or call her at 248-737-6103. We'd like to work to resolve this matter and improve your stay with us! Our team looks forward to speaking with you!
Verified Renter Living here as been a bit rough especially since we haven’t had working AC for about 6-7 months. Someone keep breaking in cars and I still have a bullet hole in the wall of my apartment from a random shooter.
Business response:
We appreciate you reaching out to us and we'd like to address your concerns as soon as possible. It is important to us that we provide our residents with a home they can be proud of. Please stop by the office or give us a call at (833) 845-1455. We look forward to improving your living experience.
Verified Renter Don’t ever move here if you care about timely maintenance. In just one case I waited over a month for the maintenance man to “order” me dishwasher bc mine gave out. I ended up with a disgusting one from another unit. It was so nasty I haven’t used it after it was installed.
Business response:
Thank you for taking the time to voice your concerns. Our team does everything we can to process maintenance requests as quickly as possible, and we sincerely apologize for the delay. Please call us at (833) 845-1455 so that we can look into a more suitable solution for you.
Verified Renter Slow on getting Maintainence request taken care of
Frequently asked questions about Colony Pointe
How is Colony Pointe rated?
Colony Pointe has a 4.5 star rating with 279 reviews.
When is Colony Pointe open?
Colony Pointe is closed now. It will open tomorrow at 12:00 p.m.