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Columbus OB/GYN - Perimeter Drive
- Obstetricians & Gynecologists
- Dublin, OH
About this business
Location details
5775 Perimeter Drive, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The person I spoke with on the phone was not pleasant and was rushing me off the phone. As I explained the issues I had she just told me I’m sure she understands. The caller was not trying to hear what o had to say and didn’t treat my concern as a priority
Business response:
Hi, Leslita. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We sincerely apologize for the dissatisfaction you encountered during your recent call. Delivering exceptional customer service is of utmost importance to us, and it appears that we did not meet that standard in this instance. We hope that you will call our nurse manager directly at 614-434-2425 so that we can further discuss your feedback.
The CEO talked to my dr. During my appt time while I waited in my room for my dr to come in. She apologized and told me that it was the CEO that was talking to her in her office. I only had 10 minutes left before I literally had to run out and get back to my job. It didn’t leave time to really discuss any concerns I may have had, and I was using vacation time for this appointment. The CEO should know to hold patients as a priority, and my time is just as important as his! I didn’t appreciate it!
Business response:
Hi, Elizabeth. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We apologize for the inconvenience you experienced during your appointment. We understand that your time is valuable, and we strive to provide excellent care to all our patients. We will address this issue with our staff. Thank you for bringing this to our attention. If you have any further concerns, please feel free to contact us at (614) 434-2400.
Frequently asked questions about Columbus OB/GYN - Perimeter Drive
How is Columbus OB/GYN - Perimeter Drive rated?
Columbus OB/GYN - Perimeter Drive has a 4.8 star rating with 319 reviews.
When is Columbus OB/GYN - Perimeter Drive open?
Columbus OB/GYN - Perimeter Drive is closed now. It will open tomorrow at 8:30 a.m.