Columbus OB/GYN Taylor Station/Reynoldsburg/Blacklick/Gahanna

4.8

Obstetricians & Gynecologists
Columbus, OH

About this business

HealthcareObstetricians & Gynecologists

Location details

150 Taylor Station Road #300, Ste 300, Columbus, OH, 43213, United States

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Weekday	Schedule	Status
Mon	08:30 a.m. to 4:30 p.m.
Tue	08:30 a.m. to 4:30 p.m.
Wed	08:30 a.m. to 4:30 p.m.
Thu	08:30 a.m. to 4:30 p.m.
Fri	08:30 a.m. to 12:00 p.m.
Sat	Closed
Sun	Closed

4.82,575 reviews

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Brenda F.

6 months ago

Che,k in and office visit was professional. medications called in correctly. However I received notification from my insurance co that the laboratory submitted the wrong code for service and the bill has been denied. You need to fix this.

Business response:

Hi, Brenda. Thank you for your feedback. We’re glad to hear your visit went well and appreciate you taking the time to share your experience. For any follow-up concerns, including billing or insurance matters, please get in touch with our Nurse Manager directly at 614-434-2457. She will be happy to assist and help guide you.

Karon W.

6 months ago

Some doctors could be a little more personable:/

Business response:

Hi, Karon. Thank you for your feedback. We’re always looking for ways to improve, and we truly value your honesty. Your experience matters to us, and we’ll be sure to share this with our team as we continue working to provide the best possible care. If you want to further discuss your comments, please reach out directly to our nurse manager at 614-434-2457.

Kayla C.

6 months ago

This location was not generally where I go to be seen. I was taken back in a timely manner to check in and do review questions with the nurse who was working with the NP. Answered all questions and declined to be tested for STDs during my visit because I had no symptoms and no discharge to need to be checked. My visit was mainly an annual visit to refill my birth control, so should have been quick, reviewed any concerns, a breast exam then leave. It was about 30 minutes and then the NP came in. I brought up concerns I had th... read more

Business response:

Hi, Kayla. Thank you for your feedback. We’re sorry to hear that your recent experience did not meet your expectations. We strive to create a supportive and respectful environment for every patient, and your concerns are taken seriously. While we cannot discuss any specific details regarding your visit due to privacy regulations, we encourage you to contact our nurse manager directly at 614-434-2457 if you would like to speak further about your comments.

Julie H.

6 months ago

I was late I text the office and told them the person answered the phone said as long I get there in 15 minutes it would ok I did I sat in waiting room 35 to 40 minutes finally got called back to tell me all has be rescheduled again this is fifth time to reschedule there no communication to the front receptionist I am ready to find someone else I have to travel 35 minutes over and over again for rescheduled then nurse asked if I can do my annual exam I said no what about the pelvic ultrasound I was supposed to do she said wh... read more

Business response:

Hi, Julie. Thank you for your review. We read and take all feedback seriously. We’re truly sorry to hear about the frustration you’ve experienced with rescheduling and communication. We understand how valuable your time is, and we regret that your visit did not go as planned. While we can’t discuss personal details publicly due to privacy regulations, we encourage you to call our nurse manager directly at 614-434-2457 so we can look into this further and make sure your next visit is a positive one.

Tammie B.

6 months ago

NP was great. No problems there. Admin was supposed to send me an email so that I could login to the portal. Still have not been received the email even after I called requesting it again today. I was seen by your office on 5/5 and an appt was supposed to be requested at Mt Carmel for a diagnostic mammogram and sonogram. When I called your office today I was told that the orders are there, the call hasn't been made requesting an appt. Today is Wednesday, 5/8. This is worrisome to me because it delays my results ... read more

Business response:

Hi, Tammie. Thank you for your feedback. We’re so glad to hear you had a positive experience with our Nurse Practitioner. For privacy reasons, we’re unable to discuss patient-specific details here, but we want to make sure you’re taken care of. Please call our nurse manager directly at 614-434-2457 so we can assist you.

Amber G.

7 months ago

Came in for my scheduled appt and was asked repeatedly “why are you here? what are you doing here? Why are you scheduled for an ultrasound?” I said I don’t know, ask the Dr. she said the Dr. wasn’t in yet but would go check and I said sorry this is an inconvenience to you. Tanya came back and had me go back to the lobby. She was very rude, disrespectful and I apparently was a huge inconvenience to her day. Poor service!

Business response:

Hi, Amber. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We're sorry to hear about your experience, as it's always our goal to provide a welcoming and respectful environment for every patient. Due to patient privacy regulations, we cannot discuss details of individual visits publicly. However, please know that we take your concerns seriously. Please call our nurse manager directly at 614-434-2457 to discuss your comments.

Patricia B.

8 months ago

Too long in waiting room. But more importantly, although I have previously authorized and received information in a voicemail, two times this week I was left a message to call the nurse. Each time I called I was on hold so long ( (40 minutes on two different hold lines) that as a teacher, I had to get someone to cover my class. Also the second this last time, when I finally got through, all they wanted to do was give me a phone number.

Business response:

Hi, Patricia. We appreciate your feedback and will share it with our team to improve our communication and response times. If there's anything we can do to assist you further, please don't hesitate to reach out. Your time is valuable, and we want to ensure a smoother experience for you in the future.

Donna P.

9 months ago

Dr Sinclair and her MA were wonderful. The issue I had was with the front desk/scheduling, 3 different times I was scheduled at the wrong place for my annual visit.

Business response:

Hi, Donna. Thank you for your kind words about Dr. Sinclair and her medical assistant. We're glad to hear you had a positive experience with them. We apologize for the scheduling issues you encountered. Your time is valuable, and we understand how frustrating that must have been. We appreciate your feedback. If there’s anything we can do to make this right, please don’t hesitate to reach out to our office.

Denise D.

9 months ago

Wait time over 1hr.

Business response:

Hi, Denise. Thank you for taking the time to leave us a review. We sincerely apologize for the long wait time. While we strive to see every patient promptly, emergencies that require immediate attention sometimes arise. We appreciate your patience and understanding and remain committed to providing the best care possible. If you'd like to discuss your experience further, please don’t hesitate to reach out.