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Comforts of Home
- Retail
- Marion, IN
About this business
Location details
5034 Strawtown Pike, Marion, IN, 46953, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They were very knowledgeable at the store and the delivery was right on time I was so pleased with toldal experience
Business response:
Thank you, Donna. We appreciate your kind words. It was our pleasure to meet and serve you. Have a great day!
Got my swings put up today and I am in love with them.. Thank you so much Connie and Adam..
Love my new recliners!
We had a great experience with Adam, he was very helpful helping us find what we were looking for. Thanks Jim n Ella
We bought a sectional which ended up being too big. They came and took back 1 section of it and returned our money for that section. Couldnt have asked for better customer service and quality is the same.
I was pleased with the service at the store and delivery was right on time. 2 thumbs up.
Way too overpriced! Seriously, drive a half hour west to save hundreds of dollars & avoid waiting months for products to “arrive”.
Business response:
We are sorry for your frustration. But as an employee at the time of your order, you understood and accepted that there could be a bit of a wait when you special order custom made pieces. We did get your furniture to you in a very timely manner once it was delivered to us. You ordered a quality made piece that is lower in price compared to premade furniture at our competitors. We have made every attempt to remain cordial with you, and have continued to behave in a professional manner. Unfortunately, this does seem to be... read more
Overpriced w/ lack of communication & customer service. I’d give “0” stars if it were an option.
Business response:
We are sorry you are unhappy with the process of placing a special order. Once we place the order, the manufacturing of the item is started. We are, therefore, unable to cancel special orders. We explain this at the time of the sale and it is listed on your contract, in bold and underlined, that special orders are not subject to change or cancelation. Again, we are sorry that we can't cancel your special order.
We were told when we ordered our push back Lazy Boy recliner it would take 9 months. We ordered it in April of 2021, but didn’t receive the chair until July of 2022!! My husband asked for a refund back in April or May, and was told no because we “signed a contract”. I thought the 9month wait was ridiculous, but to then have to wait another 6 months?! Then when the chair came in they didn’t offer to deliver it for free, or anything. Won’t be shopping there ever again! They didn’t even try to make it right, or offer anything... read more
Frequently asked questions about Comforts of Home
How is Comforts of Home rated?
Comforts of Home has a 4.7 star rating with 718 reviews.
When is Comforts of Home open?
Comforts of Home is closed now. It will open tomorrow at 12:00 p.m.