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Commission Row
- Restaurants
- Indianapolis, IN
About this business
Location details
110 S Delaware St, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 4:00 p.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Noise level was too loud, it took way too long to get our drinks, appetizers, and food. Pork chop was overcooked, broccolini was “sick looking”. Not impressed at all. Felt items were overpriced for the quality.
overcooked steaks, very slow service, forgot drinks multiple times. dinner took 3+ hours due to service, kitchen, bar, etc
Business response:
Dear Brian, Thank you for providing your feedback and letting us know about your experience with us. We strive to excellence and we deeply apologize that that we not the case during your visit with us. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (317) 550-2500 and we'd be happy to hear how we can do better. Our deepest apologies, Commission Row
The overall appearance of the dining room is phenomenal. However the seating arrangements make for awkward encounters for different parties and the noise level was horrendous. I didn’t know if I was at a steakhouse or a club. The food was subpar at best.
Business response:
Hello, Thank you so much for taking the time to write to us about your visit. We appreciate it when guests provide feedback about acoustics as well as the food. We are sorry that we somehow missed the mark with your food. We know that due to the spacious area that there are opportunities to improve in the acoustics and will use this feedback. Please come and see us again, and please let us know if there is anything else we can improve upon for the next visit.
The service was great. The food was ok but nothing amazing.
Great location near Pacers Fieldhouse and loved the ambiance. The food was tasty. The service at this price point was disappointing. Our server seemed overwhelmed. They did send a manager over to take our order at one point after waiting for an awkward amount of time to get served. We ordered wines by the glass and the glass was poured from the bottle table side. The pour was extremely small for $20 per glass. Pouring a standard glass pour at the bar would have been preferred. During the meal no one came by to ask if we need... read more
Business response:
Hey Nick, We appreciate your feedback and we're glad you enjoyed our ambiance and food at Commission Row. We apologize for the service not meeting your expectations and the glass pour issue. We strive to provide the best service and your feedback helps us improve. We hope for another chance to provide a better experience. Best, The Management Team
Service was ok. Appetizer was cold (meat balls). Steak was ordered medium rare and it came out medium well. Atmosphere is great but the food not so much.
Business response:
Hello, I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. We strive for excellence and know that your dining experience with us was not a great one. That is something that we would like to know more how we can improve upon for the next time. Please send any feedback you have to us and we hope the next time you come in, you have a much better experience. Sincerely, Commission Row Management Team
The food lacked flavor. Nice plating but our meal was bland. Aesthetically pleasing restaurant. Nice staff. It would have also been nice to know that pastry chefs leave early. We had a late dinner. Weren’t able to order dessert. We had: crab cake, waygu meatball, pork chop, half chicken, spinach, mashed potato, & broccolini. Hopefully the kitchen will get better with time.
Business response:
Hello Lauren, We appreciate you taking the time to write a review. We strive to knock it out of the park every time and we are sorry if we lacked in any area; especially if you were wanting dessert. We are not certain as to why this would have happened and assure you it was most likely a miscommunication on our end with not having someone here to create a dessert option for you. Please know that this is not the norm and we hope that you will give us another chance the next time you come to dine with us.
Things that they need to improve on: 1. Please get valet parking 2. Eliminate salt and pepper options/display, just give me a regular salt shaker 3. The chicken sandwich is tasty but should be one large piece of chicken instead of four tiny nuggets 4. Cocktails are excellent! But so carefully crafted that they take a long time to make
Business response:
Hello, We thank you for providing this review! We offer valet services during peak times or special events! Chef has curated the salt and pepper service to enhance your experience, we are sorry we did not have shakers on the table. We strive to make sure that you are provided an excellent dining experience, and know that the salt service is quite unique as well as those carefully curated cocktails! We appreciate the feedback as well with the chicken sandwich, and will definitely share it with the culinary team. Please come a... read more
We were so so disappointed ! We truly love every Cunningham restaurant … but this was just not good. From beginning to end- it was not what we expected. Appetizers - both had such potential, meatballs and crabcakes - but they were cold :( Next - tried to order a good red wine as we weren’t familiar with most on the list… no one could help or answer our questions … so ended up with beer… served in the can ?!? Got a wedge salad to split with my husband - gave us the salad and a knife and an extra plate 😬 Then filets and a rib... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Stacey. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (317) 550-2500 and we'd be happy to hear how we can do better! While, yes, we are very new and there certainly is room for improvement, we never want to hear that you had a less than excellent experience. Our deepest apologies, Commission Row
Frequently asked questions about Commission Row
How is Commission Row rated?
Commission Row has a 4.6 star rating with 1,151 reviews.
When is Commission Row open?
Commission Row is closed now. It will open at 4:00 p.m.