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Commonwealth Senior Living at Christiansburg
- Community Centers
- Christiansburg, VA
About this business
Location details
201 Wheatland Ct NE, Christiansburg, VA, 24073, United States
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This was very nice, probably a little better up kept than English Meadows. If it would have just been my choice, I probably would have chosen this one. They tried to keep them involved with other people in the facility and they had tv rooms and they did activities with them a couple of times a week. I don't think they provided more activities than English Meadows it was just newer and seemed nicer and the staff were very helpful, the lady I did the tour with was very nice.
Mom was discharged from home and we still have not heard anything or have gotten any money back for the 25 days. So I'm not doing any further evaluation until I hear about refund. I rated everything N/A.
My Mother has been in this facility for a little over a year. In the first few months she was able to care for herself, but steadily declined to the point where she needs a lot of care in ADL's including wheelchair assistance to get to meals and activities. I have called Adult Protective Services 3 times in the past 6 months and my complaints justified, once they came in to take pictures of her arm which was bruised and swollen from a fall, the staff had reported she was "fine with no injuries". Most recently, a fall late in... read more
Business response:
On behalf of Commonwealth Assisted Living, I would like to thank you for sharing your concerns with us and apologize that you are having concerns at one of our communities. Providing our residents and their families with high-quality care, dignity, respect, and compassion is our top priority. I would appreciate the opportunity to speak with you and discuss your concerns personally to ensure that they are resolved. My e-mail address is [removed] and my phone number is [removed]. Thank you again for your comments and I look fo... read more
Up until recently I'd have probably given them a 4 but now I'm in the neighborhood of a 2. Mom missed 3 meals over there because they didn't go get her. She had fallen here about a month ago. They're very short staffed over there. The fall was not their fault but she broke two ribs and fractured her spine and needed a little extra care and on 3 occasions she missed meals. She missed supper one night and when I finally got a hold of them at 7:30pm they told me they were feeding her then. She had a peanut butter and banana san... read more
Frequently asked questions about Commonwealth Senior Living at Christiansburg
How is Commonwealth Senior Living at Christiansburg rated?
Commonwealth Senior Living at Christiansburg has a 4.5 star rating with 122 reviews.
When is Commonwealth Senior Living at Christiansburg open?
Commonwealth Senior Living at Christiansburg is open now. It is open 24/7.