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Commonwealth Senior Living at East Paris
- Community Centers
- Grand Rapids, MI
About this business
Location details
3956 Whispering Way SE, Grand Rapids, MI, 49546, United States
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Our experience with Whispering Woods has not been a good one. The care just does not seem to be in line with the price that they charge at all. They never left us feeling confident about the care our loved one was receiving. Our loved one has incontinence issues, and there were a few instances where it felt like if we had not pointed an accident out they would have just left it until later. They were also very difficult to get a hold of, whenever we would call in with a question we just had to keep trying until we got in tou... read more
Business response:
Hello, Thank you for letting us know your concerns, were sorry to hear that this has been your experience. Whispering Woods was recently acquired by a new management company and have had the opportunity to increase our on-going training for new and current employees. Our goal is to hire staff that is compassionate and caring so each of our residents gets the quality of care they deserve. We would love for you to stop by and see the wonderful improvements that have been made. Again we are so sorry for your previous experience... read more
poor. the buildings are dirty and un kept. they spent so much money redoing all the buildings. just for investors. example they have fancy plates, siverwear,table cloths, and wine glasses that the community members are not allowed to eat on. just wasting money. all the upper mangers are worried about is money. the staff are lazy because they are under paid big time. upper management promise family members things that are never recieve. everyday they are short. with all the money we spend to have are love one here the food is... read more
Business response:
Hello, Thank you for letting us know your concerns, were sorry to hear that this has been your experience. Whispering Woods was recently acquired by a new management company and have had the opportunity to increase our on-going training for new and current employees. Our goal is to hire staff that is compassionate and caring so each of our residents gets the quality of care they deserve. We would love for you to stop by and see the wonderful improvements that have been made. Again we are so sorry for your previous experience... read more
Did not tour but the grounds and appearance of the building from the outside appeared unkempt and dirty. Too close to other apartment buildings. Did not seem like a safe area for an elderly person.
Business response:
Hello, Thank you for letting us know your concerns, were sorry to hear that this has been your experience. Our property was recently acquired by a new management group and we are currently in the process of updating our buildings. We do love having a large campus, with separate buildings, providing an intimate living environment for all of our residents. Please feel free to stop by for a tour of our facility and to check out our new updates! Thank you, Whispering Woods
Frequently asked questions about Commonwealth Senior Living at East Paris
How is Commonwealth Senior Living at East Paris rated?
Commonwealth Senior Living at East Paris has a 4.2 star rating with 346 reviews.
When is Commonwealth Senior Living at East Paris open?
Commonwealth Senior Living at East Paris is open now. It is open 24/7.