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Complete Care

4.9
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About this business

Fossil Creek Complete Care emergency room in San Antonio is the area’s elite provider of 24 Hour Emergency Room advanced care for both major and minor emergency conditions. Our medical center integrates advanced emergency equipment with knowledgeable and compassionate care. From sore throats to chest pains, our state-of-the-art ER can manage your condition. 24 Hour Emergency Room Fossil Creek Complete Care is open 24 hours a day, 7 days a week including holidays. You never need an appointment at our San Antonio emergency ro... read more

Location details

22250 Bulverde Rd #120, San Antonio, TX, 78261, United States

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4.91,561 reviews
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Justin L.'s profile image
Justin L. 
on Birdeye

3 days ago

You guys did great! The only thing that I would say that you can improve on is the wait time. I feel like I waited there for way too long just to be seen in less than 10 minutes by the doctor. I think if you improve on that, you guys will do much better. Other than that, everything was great. 

Business response:

Hello Mr. Lopez, Thank you for choosing our Fossil Creek ER when you needed care recently. Typically we can get you back to see the physician in under about 10-15 minutes, much less time waiting then a hospital based ER. Being an ER though, at times that's beyond our control. So sorry you had to wait longer than usual. We appreciate the 4 star rating and the kind words. Thank you again and please take care. 

Renata G.'s profile image
Renata G. 
on Birdeye

a week ago

I visited this urgent care for a food poisoning. There was no wait line , everyone was nice and professional, took care of me fairly quickly. They are open 24 hours , which is nice to know, if you don’t need hospital emergency room. I received a thank you note from them , a nice touch . 

Business response:

Thank you for trusting us with your care. We are thrilled to hear that you had a positive experience with us and that we were able to provide you with quick and professional care. We appreciate your feedback and hope to see you again if needed. 

Kevin M.'s profile image
Kevin M. 
on Birdeye

2 weeks ago

Kind staff great care 

Business response:

Thank you for the kind words Mr. Moody! We are thrilled to hear that you had a great experience with our staff. IWe apprceiate you choosing our Fossil Creek facility. Please get well soon. 

Victoria D.'s profile image
Victoria D. 
on Birdeye

3 weeks ago

Came in with severe stomach pain. Everyone from the check in to discharge were very companionate 

Business response:

Hello Ms. Dickover, Your positive feedback is greatly appreciated. We're pleased to hear that our team provided compassionate care during your visit. Sure hope you feel much better very soon. Thank you for choosing Complete Care Fossil Creek. Please take care. 

Johnnie L.'s profile image
Johnnie L. 
on Birdeye

3 weeks ago

I had a cut on my hand. Took me in right away. Cleaned up cut. Stopped the bleeding. Dr came in to look at cut. Took vitals. Dr numbed area, then put in 2 stitches. They were quick, friendly and thorough. 

Business response:

Hello Mr. Lafayette, We're overjoyed to hear about your positive experience at Complete Care. Thank you for sharing your feedback and for giving us a five star rating! Hope you heal quickly. Please take care. 

Jenny C.'s profile image
Jenny C. 
on Birdeye

a month ago

You guys did great and amazing! I got there and you guys got to work! I definitely recommend this place. 10/10 staff and my nurse who was with me were amazing. 💪🏽 

Business response:

Hello Ms. Cruz, We are thrilled to hear about your positive experience. Thank you for recommending Complete Care. We appreciate your kind words and are glad we could provide you with excellent care. We are open 24/7 and always here to help! 

Joseph G.'s profile image
Joseph G. 
on Birdeye

a month ago

Service was excellent. Facility was clinically cleaed 

Business response:

We appreciate your positive feedback, Mr Garcia. Thank you for choosing Fossil Creek Complete Care. We love the 5 star rating! Thanks again. 

Karrie J.'s profile image
Karrie J. 
on Birdeye

a month ago

Team of staff had sympathy to listen and help me feel better. 

Business response:

Hello, We are glad to hear that our team was able to provide you with the care and support you needed. Thank you for choosing Complete Care Fossil Creek for your healthcare needs. We love our patients here and we believe it shows. Hope you continue on the road to better health. Please take care. 

Martin D.'s profile image
Martin D. 
on Birdeye

a month ago

Everyone there was friendly , kind, and professional. The facility was very clean and had everything I needed for my visit. Would highly recommend this to any one that needs it! 

Business response:

We appreciate your kind words, Martin! Thank you for recommending Complete Care. If you ever need assistance in the future, don't hesitate to reach out to us at (210) 446-5846. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 1,561 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7. 

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