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Complete Care

4.9

About this business

Fossil Creek Complete Care emergency room in San Antonio is the area’s elite provider of 24 Hour Emergency Room advanced care for both major and minor emergency conditions. Our medical center integrates advanced emergency equipment with knowledgeable and compassionate care. From sore throats to chest pains, our state-of-the-art ER can manage your condition. 24 Hour Emergency Room Fossil Creek Complete Care is open 24 hours a day, 7 days a week including holidays. You never need an appointment at our San Antonio emergency ro... read more

Location details

22250 Bulverde Rd #120, San Antonio, TX, 78261, United States

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4.91,571 reviews
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Katie P.'s profile image
Katie P. 
on Birdeye

3 years ago

Everyone was great. Very friendly and helpful. Also loved how clean everything was. Felt very comfortable and at ease. 

Business response:

Hello Ms. Peat, Thank you for choosing our Fossil Creek location when you needed emergency medical treatment. We are so happy to hear how comfortable you were with your ER experience. We are always here to help 24/7. Please take care and thanks again! 

Aaron I.'s profile image
Aaron I. 
on Birdeye

3 years ago

Great experience, service was quick and staff was friendly and professional. 

Business response:

Hello Mr. Imler, So happy to hear you had a great ER experience at our Fossil Creek location. We love our patients here! We appreciate the 5 stars and kind words. Thank you so much! 

Casey Q.'s profile image
Casey Q. 
on Birdeye

3 years ago

Fast service. Friendly employees. Allergy symptoms still getting worse after steroid shot and lots OTC meds. 

Business response:

Thank you for trusting us with your care. We are sorry to hear that you are not feeling better. If you need additional assistance, please feel free to reach out to our facility at 210-446-5846 and ask to speak with our Medical Director, Dr. Solley, or our Clinical Coordinator, Theresa Schniers. 

Gwendolyn Jo N.'s profile image
Gwendolyn Jo N. 
on Birdeye

3 years ago

Good assessment and expedited care. 

Business response:

Hello Ms. Notestine, Thank you for taking the time to give us feedback! We value your opinion! Please take care. 

Lauren W.'s profile image
Lauren W. 
on Birdeye

3 years ago

Very friendly and accommodating staff and doctors. 10/10 recommend this place! 

Business response:

Wow, we are very grateful to receive 10/10. This means so much to us as we strive to provide the highest level of care. Thank you for trusting us with your care, and we hope you start to feel better soon. 

Glenn K.'s profile image
Glenn K. 
on Birdeye

3 years ago

Everyone was attentive, nice and friendly. This should be standard care but now a data seems to be missing in lots of places. The nurse, Augustina and the Dr. (she was covering and forgot her name) were both very patient and kind to my elderly dementia dad. The care was great. Thank you, Tracy 

Business response:

Tracy, thank you for trusting us with your father's care. Please with him a belated happy Father's day on our behalf. We hope he is recovering well, and please do not hesitate to reach out to us if you ever have questions or need assistance. 

Rachel W.'s profile image
Rachel W. 
on Birdeye

3 years ago

Every single staff member was excellent, caring and compassionate! The physician was attentive to my illness, explained everything and answered my questions. Best care I’ve ever received at an urgent care in the middle of the night. I highly recommend Fossil Creek! 

Business response:

Rachel, thank you for the kind words and positive review. We will pass this onto our staff. We are pleased to hear that this is the best care you have received. Take care! 

Senorina B.'s profile image
Senorina B. 
on Birdeye

3 years ago

Excellent, prompt, professional service. 

Business response:

Thank you for trusting us with your care. We are pleased to hear that you received excellent service. We are open 24/7 and always here if you should ever need us again. 

Wanda R.'s profile image
Wanda R. 
on Birdeye

3 years ago

The staff in the ER were polite and helpful and gave me the best treatment. Unfortunately, there was no one at the front desk. I waited 10 minutes calling out to get someone’s attention but there was no response. I called the facility from my cell phone and the phone rang 10 times before someone ran from the back frantically answering the call. I informed the young lady that it was me trying to get someone to attend to me. After that mishap, everything went extremely well, patient care was superb, I was checked on and a... read more

Business response:

Hello Ms. Rocabado, Thank you for choosing our Fossil Creek facility. We sorry the visit got off on the wrong foot but happy the rest of your visit went well. We appreciate the 5 stars and you taking the time to tell us about your ER experience with Complete Care. Thanks again and please take care. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 1,571 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.