Complete Care's cover image
Claimed

This profile has been claimed by the business owner or representative.

Complete Care

4.9

About this business

Fossil Creek Complete Care emergency room in San Antonio is the area’s elite provider of 24 Hour Emergency Room advanced care for both major and minor emergency conditions. Our medical center integrates advanced emergency equipment with knowledgeable and compassionate care. From sore throats to chest pains, our state-of-the-art ER can manage your condition. 24 Hour Emergency Room Fossil Creek Complete Care is open 24 hours a day, 7 days a week including holidays. You never need an appointment at our San Antonio emergency ro... read more

Location details

22250 Bulverde Rd #120, San Antonio, TX, 78261, United States

Get directions
4.91,637 reviews
Select a rating
Lauren W.'s profile image
Lauren W. 
on Birdeye

3 years ago

Very friendly and accommodating staff and doctors. 10/10 recommend this place! 

Business response:

Wow, we are very grateful to receive 10/10. This means so much to us as we strive to provide the highest level of care. Thank you for trusting us with your care, and we hope you start to feel better soon. 

Glenn K.'s profile image
Glenn K. 
on Birdeye

3 years ago

Everyone was attentive, nice and friendly. This should be standard care but now a data seems to be missing in lots of places. The nurse, Augustina and the Dr. (she was covering and forgot her name) were both very patient and kind to my elderly dementia dad. The care was great. Thank you, Tracy 

Business response:

Tracy, thank you for trusting us with your father's care. Please with him a belated happy Father's day on our behalf. We hope he is recovering well, and please do not hesitate to reach out to us if you ever have questions or need assistance. 

Rachel W.'s profile image
Rachel W. 
on Birdeye

3 years ago

Every single staff member was excellent, caring and compassionate! The physician was attentive to my illness, explained everything and answered my questions. Best care I’ve ever received at an urgent care in the middle of the night. I highly recommend Fossil Creek! 

Business response:

Rachel, thank you for the kind words and positive review. We will pass this onto our staff. We are pleased to hear that this is the best care you have received. Take care! 

Senorina B.'s profile image
Senorina B. 
on Birdeye

3 years ago

Excellent, prompt, professional service. 

Business response:

Thank you for trusting us with your care. We are pleased to hear that you received excellent service. We are open 24/7 and always here if you should ever need us again. 

Wanda R.'s profile image
Wanda R. 
on Birdeye

3 years ago

The staff in the ER were polite and helpful and gave me the best treatment. Unfortunately, there was no one at the front desk. I waited 10 minutes calling out to get someone’s attention but there was no response. I called the facility from my cell phone and the phone rang 10 times before someone ran from the back frantically answering the call. I informed the young lady that it was me trying to get someone to attend to me. After that mishap, everything went extremely well, patient care was superb, I was checked on and a... read more

Business response:

Hello Ms. Rocabado, Thank you for choosing our Fossil Creek facility. We sorry the visit got off on the wrong foot but happy the rest of your visit went well. We appreciate the 5 stars and you taking the time to tell us about your ER experience with Complete Care. Thanks again and please take care. 

Kayla G.'s profile image
Kayla G. 
on Birdeye

3 years ago

Treatment was fast- really appreciated being helped with no red tape! 

Business response:

Hello Ms. Griscom, Thank you for your feedback on Complete Care Fossil Creek! We are so pleased to hear how your visit went! We appreciate the 5 stars as well! Please get well soon! 

MARIA O.'s profile image
MARIA O. 
on Birdeye

3 years ago

I was attended to quickly and efficiently. Staff were without exception friendly and knowledgeable. Well done! 

Business response:

Hello Mr. Allen, What great feedback on our Fossil Creek location. We appreciate you taking the time to give us your opinion and a 5 star rating! We are always here to help, ready and waiting 24/7. We hope you feel better very soon. Thank you and please take care. 

Samreen A.'s profile image
Samreen A. 
on Birdeye

3 years ago

It was great experience, front office to MA to the provider, everyone was very caring and professional. Will definitely recommend them. Thank you. 

Business response:

Hello, Thanks so much for the 5 stars and recommendations. We are thrilled you had a good ER experience with us. Please take care. 

Teresa P.'s profile image
Teresa P. 
on Birdeye

3 years ago

Fast courteous service. 

Business response:

Hello Ms. Parker, Thanks for the 5 stars and kind words regarding our Fossil Creek crew. We are always here to help 24/7. Please take care! 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 1,637 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.