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Complete Care
- Healthcare
- San Antonio, TX
About this business
Location details
22250 Bulverde Rd #120, San Antonio, TX, 78261, United States
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Extremely Rude front desk help and RN Greg horrible service. Telling me if I didn’t like to wait I can leave. What kind of service is that??? Horrible in all reality it is a zero star.
Business response:
Thank you for bringing this matter to our attention. We strive to provide the highest level of care, and we regret this was not your experience. Trish from our leadership team attempted to call you to address your concerns but was unable to reach you. At your convenience, please call Trish at 210-446-5846.
Excellent service since the reception, all the way thru the Doctor
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Fossil Creek facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again!
Excellent service
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Fossil Creek facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again!
Thé doctor was lousy not friendly done in 30 seconds didn’t even look at my ears which hurt by the way and sent me home with nothing
Business response:
Thank you for taking the time to provide your feedback. Our Medical Director, Dr. Solley, attempted to contact you by phone but could not reach you. At your convenience, please call Dr. Solley at 210-446-5846. Please be assured that we will follow up on the issues you described.
Got me in and out in no time with excellent care and follow up. Could not ask for a better clinic or care and it is conveniently located.
Business response:
Hello Mr. Seideman, So happy you chose our Fossil Creek facility and that you had such a great visit! We love being able to offer high quality healthcare to our community. We're open 24/7 and always here when you need us most. Thank you so much and please take care.
In and out in no time with great care.
Business response:
Hello Mr. Seideman, Thank you for the feedback on our Fossil Creek location. We are thrilled you go it, got out and got back to your life quickly and with great care! We hope you feel much better very soon! Thank you again!
I got there feeling very sick and was seen fast. Got test done was given medicine and told me why I was feeling sick. Have to follow up with specialist. But very glad I went there.
Business response:
We know how important it is to be seen fast when you are not feeling well. We are thankful that you chose us for your medical needs, and we hope you start feeling better soon. Take care.
The Dr that was on duty the morning of June 11 2021 at 8am has no bed side manner. He was rude and inconsiderate, not once did he come near me to check any of my vitals as the nurse did. Dr made me feel as if I had some kind of contagious disease. The nurse and the front desk was absolutely kind and caring.
Business response:
Thank you for speaking with our Medical Director, Dr. Solley, on the phone recently. We appreciate you sharing additional details from our experience. We are always looking for ways to improve and will follow up on the issues you described. Please do not hesitate to reach out to Dr. Solley if you have any questions or need additional assistance.
Great service and care but I wished they would have told me my insurance was Out of network for their facility and their physician! I am stuck with $5K in bills thanks to them ignoring the fact that I was out of network during a critical health situation. Very disappointed.
Business response:
Thank you for taking the time to speak with Trish from our leadership team on the phone recently. It sounds like the conversation went well. We genuinely value your feedback and appreciate you trusting us with your care. Please do not hesitate to call Trish if you have any questions or need additional assistance.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 1,776 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.