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Complete Care
- Healthcare
- San Antonio, TX
About this business
Location details
22250 Bulverde Rd #120, San Antonio, TX, 78261, United States
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Wonderful, Compassionate, and Knowledgable Doctors, Nurses, and Staff. Truly some of the best people to have around when you are feeling your worst!
Business response:
Thanks Edward! We are thrilled to hear we were able to take great care of you. We hope you are feeling much much better. Take care.
We were seen right away. Staff was attentive and courteous.
Business response:
Thank you Mark. Glad we were able to help you in your time of need. Take care.
Doctor was caring and thorough. Service staff was friendly and fast.
Business response:
Thank you Sue. We hope you are feeling much better. Please don't hesitate to call or come back in if you need us. Take care.
Excellent! Very fast and friendly.
Always fast service!
I filed a formal complaint about the care I received at Complete Care Fossil Creek's emergency room on 11/06/2024. I visited due to severe breathing difficulties and requested that my friend accompany me, but despite repeated requests, she was only allowed in after the physician left. Dr. Malcolm J. Solley dismissed my primary concerns and misdiagnosed me, attributing my symptoms to an adverse reaction to Adderall, despite my symptoms being more consistent with an asthma attack. He failed to consider my primary doctor's reco... read more
Business response:
Thank you for sharing your feedback. We would appreciate the opportunity to learn more about your experience and address your concerns. Jamey from our leadership team attempted to contact you but could not reach you. At your convenience, please call Jamey at 817-527-0167.
As soon as we walked in the front there lady had an attitude. Not welcoming at all more like an inconvenience. As soon as we were seen by the nurse first thing she suggested was x rays and ct scan without even knowing all the symptoms. Place was dirty. Room was filthy. Didn’t work feel like a doctors visit. Will never go back
Business response:
We apologize for the negative experience you described. We take your feedback seriously and will follow up on the issues you described. Our Medical Director, Dr. Solley, attempted to contact you but was unable to reach you. At your convenience, please call Dr. Solley at 210-446-5846.
Awesome! Very caring and understanding!
Business response:
Hello Ms. Lopez, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Fossil Creek location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
The doctor I saw did not make me feel very comfortable when explaining my concerns and what I was going through. I also did not receive a adequate explanation as to why I was made to take a urine sample pregnancy test and I did not need the results, but I was also not given them nor was I given much instruction on what I came in to seek attention for. I have always had great visits in the past, however, this visit was different and did not make me feel confident walking out.
Business response:
Thank you for taking the time to speak with Jerrie-Anne from our leadership team on the phone recently. Our team is always looking for ways to improve and will follow up on the issues you described. Please do not hesitate to reach out to us if you have any questions or need additional assistance.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 1,885 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.