Cooler King

Enrique Figueroa 

on Google

4 years ago

STAY AWAY Contacted Cooler King in Dec 2018 after seeing an ad on Ebay. After speaking to Janice for a couple of months and doing my due diligence, I decided to proceed with a purchase of a 20x40 cooler. Jan quoted me the price of a used unit but said she would give me all new panels and door. Janice sent me the release form and requested full payment of the cooler. I paid the full amount via wire transfer in March 2019 as requested and was promised delivery and installation mid to late April 2019. I informed Janice several... read more

Joseph Montgomery JR 

on Google

4 years ago

Very unprofessional, unreliable, will promise you the world and give you nothing. after paying over 75% of $33,000 our cooler is far from complete, this company will not return phone calls, and now it has been 5 months since we ordered and we are now forced to pay another company to finish and repair the mistakes left from this company. 

Katy Sanchez (Katy) 

on Google

3 years ago

Had great customer service initially, until we paid them in full. It’s been two years since we paid in full, and to-date, we still have not received the panels and the rails to finalize our cooler. We grow cherries and are in need to finish our cooler, but not even the owner is responding to us. Do not waste your money, the shipments they sent to us came with old/used and missing parts. Their installers had to leave due to the missing parts, leaving the job unfinished. We had to pay to an outside contractor to get the job d... read more

Billy Campus 

on Google

6 years ago

I contacted this company after doing some research into other online cooler vendors. I was surprised by their quick response and eagerness to help. They were also priced very competitively. As the installation began, we ran into a design snafu that was our fault. Nonetheless, they accommodated and made adjustments to ensure we were taken care of. I was impressed how they stand behind their product and went above and beyond to make sure me, their customer, was taken care of 

Daniel Bradshaw-Hull 

on Google

4 years ago

Communication and Service was excellent until my final payment was received. When my panels arrived, half were marked with a bad tag. I did not understand why until I picked them up. The panels that said bad were at least 100lbs less then the panels marked good. I have strong concerns the insulation in the panels is offspec or deteriorated below acceptable standards however it appears that I am stuck with them. I also received the wrong door. I ordered a Brand New door and was sent a much larger heavily used door. I have had... read more