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Copper Creek Inn Memory Care Community
- Chandler, AZ
About this business
Location details
2200 West Fairview St, Chandler, AZ, 85224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very very very great place client I would recommend highly. The staff is wonderful and my family loves the place! The place said it is very clean. This place deserves a 5 star rating as well for the cleanliness. The staff is very nice and helpful! The community is definitely a 5 star community.
We're using Copper Creek Inn for day care services, and so far our experience has been a good one! The facility itself is clean and well kept, and the staff have all been easy to work with. They're approachable, friendly, have been pretty consistent in terms of the care that they provide.
My Mom was at copper Creek for over two years and I could not have asked for a better place for her to spend the last two years of her life. The staff, nurses and kitchen staff were all so caring for everyone there.
It’s just a very nice place, just like I rated it. It’s very clean. The staff is very friendly. I think it’s a great value. The care services and the activities are excellent. Our mom is happy as can be. We are about to have lunch today and I trust that it will be excellent.
My dad is just a day stay but he's comfortable there, he says the staff is very friendly and they're very knoweldgeable and attentive to the people there. They have multiple activities, even though he's not particiapting in a lot the activities director has been giving him little things to do and sometimes he thinks he volunteers there; he's just warming up but he's more than welcome to go to the activities they have and there's no additional fee, but there's lots of things going on. I love that its not a typical day care si... read more
They are not capable of caring for patients with dementia that are Not Catatonic.
This company just caters to its picket bpoker very poor staffing conditions not enough staff to meet the demands of the residents the kitchen manager has a hygiene problem very poor menu items also
Business response:
Barbara, Thank you for taking the time to share your serious concerns with us. It pains us at Copper Creek Inn to know we have not met your expectations. Please know I value your feedback and am responding within the community. I appreciate your candid feedback. It will make us better, so if your comfortable please call me Copper Creek Inn [removed] to discuss further. - Chris Frere, Executive Director
We had visited this community and mostly was concern if they could care for my wife. We seen a lot of places and some were less expensive. I had a tour with them and learned that they could not handle my wife.
Business response:
Thank you for touring and writing this review for Copper Creek Inn Memory Care Community. Touring as many communities as possible is the best approach. While we would love to care for everyone, we also must be honest with the services that we provide. I hope your wife is receiving the care she truly deserves. If we can serve you in any way, we would be grateful if you would call Lisa, our Executive Director.
This weekend we had to remove my mother in-law from Copper Creek Inn in Chandler, AZ. She had been there about 3 weeks. She didn't need help to the bathroom, getting dressed, or eating and can carry on a conversation. Basically she is pretty low maintenance. She is sweet and non combative. The only thing we asked was please keep here door locked. This is not standard policy at Copper Creek Inn. One evening we took her out to dinner , when we came back her room had been ransacked by a dementia patient. We never received an ap... read more
Business response:
Steve, thank you for writing a Copper Creek Inn Memory Care Community review. I am sorry and on behalf of everyone here for you and your mother in-law’s experiences. We do have a fairly strict policy on locking doors, but we also have alternative options and work around that might have alleviated the already stressful situation of moving in and adapting to a new place. Communication is important to our team, and we appreciate the feedback and explanation. I hope your mother in-law is doing well and her care is fantastic. If ... read more
Frequently asked questions about Copper Creek Inn Memory Care Community
How is Copper Creek Inn Memory Care Community rated?
Copper Creek Inn Memory Care Community has a 4.5 star rating with 111 reviews.
When is Copper Creek Inn Memory Care Community open?
Copper Creek Inn Memory Care Community is open now. It will close tomorrow at 12:00 a.m.