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Copper Ridge Care Center

3.6

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Location details

201 Hartnell Ave, Redding, CA, 96002, United States

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3.6109 reviews
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Michael D.'s profile image
Michael D. 
rating
10 years ago

Not sure what other reviewers issues are with Copper Ridge but my 86 year old mother rehabbed there and I could have not asked for better care, the nursing staff were warm and friendly and knowledgable, theCNA's always had a smile on there face and treated the residents with respect while doing a very difficult job. Rehab went better than I could have ever anticipated. When I did have a minor issue with my mothers daily rehab routine the administration staff handled it on the spot. I for one can not thank the copper ridge st... read more

Chris R.'s profile image
Chris R. 
rating
10 years ago

Best facility in the Redding area. I have had both family and a close friend admitted it to this facility. They have thrived and healed better than expected. The therapy and nursing department worked very well together towards providing the best treatment possible. I would recommend Copper Ridge to anyone and would choose it for myself. 

Clinton M.'s profile image
Clinton M. 
rating
10 years ago

The reason I like Copper Ridge is because the nurses are knowledgeable, kind, and alert. The certified nurse assistants are helpful, considerate, generous, tireless, and ready to respond to resident calls. The meals are amazing and have great variety, being carefully prepared, attractively plated, with alternates and options readily available. Physical therapy is the greatest thing about this facility. The therapists work very efficiently in getting people back from being unable to function before their latest incident. They... read more

Cary S.'s profile image
Cary S. 
rating
11 years ago

I had a family member here at copper ridge. She came several times and she preferred coming here then anywhere else if she couldn't go home. She had many favorite nurses, nurses aids and she adored the therapy staff I would recommend copper ridge to anyone that has to get that little extra support and rehabilitation before going home. I'm giving them a five star cause you can't get better care unless you are at home. Highly recommended 

LaDonna M.'s profile image
LaDonna M. 
rating
11 years ago

Copper Ridge is the best rehab in Redding. My mom has gone there for all but her first of 4 surgeries and that was because she didn't know about Copper Ridge aty the time of her first surgery. I am a care giver and have worked with people who were in and out of hospitals and would have to go to rehab before returning home and they went to many other places before they knew about Copper Ridge and they wouldn't go anywhere else once they were here. The staff always know the patients and when you have a question they always ha... read more

Nancy R.'s profile image
Nancy R. 
rating
3 months ago

They will walk all over you weather your a resident or an employee and even worse if they don't like you!! Management sucks, HR is a joke and if you really care about the person your thinking about putting here, just think of it as your putting them in a prison!! 

Jerry K.'s profile image
Jerry K. 
rating
5 months ago

If your love one is in the hospital and has a choice of where to be discharged do not go here. The first reason is they are unstaffed with nurses, and aids. Most the ones they have are good and are nice, but management/owners load them down with to many patients, and they cannot be in two rooms at the same time. Mom had to continually hit here call button to try to get attention for someone to eventually come. The second reason is food. I would be there at some of moms meals, and she would taste and, start crying. I would ... read more

Jim W.'s profile image
Jim W. 
rating
10 months ago

I would not even give them one star but you have to put one. I tried copper ridge after I had a hip replacement. I was transferred up from San Francisco. Because I livednear copper ridge. It was worse from the get-go. They first put a man in my room that was coughing. They didn't bother to test him first but he had covid-19. After they found out he had it they wouldn't allow me to leave. Not even go outside. And sure enough the next day I came down with covid. In the idiot doctor. Who should have his license revoked. Should ... read more

Business response:

Your feedback is invaluable to us, and we deeply regret to learn about your experience at Copper Ridge Care Center. We understand how concerning and frustrating your stay must have been, particularly during your recovery from hip replacement surgery. The issues you've described regarding room assignments, communication with medical staff, and the overall care you received are serious matters that require our immediate attention. We take all patient concerns very seriously and want to ensure that we address each of the speci... read more

Jon G.'s profile image
Jon G. 
rating
a year ago

The quality of care given is very neglectful. The medical staff ignores patients needs and hygiene. I have seen patients fall out of bed and the staff didn't seem to care. When I asked for pain medication for my loved one, it took the staff almost an hour to get. So my loved one sat in pain. I don't recommend this place for anyone, but if you're having to go to a place I would recommend any where other than here. 

Business response:

Your feedback is important to us. We apologize for the issues you experienced at Copper Ridge Care Center. Please feel free to reach out to us at (530) 222-2273 to discuss your concerns further. 

Frequently asked questions about Copper Ridge Care Center

How is Copper Ridge Care Center rated?

Copper Ridge Care Center has a 3.6 star rating with 109 reviews. 

When is Copper Ridge Care Center open?

Copper Ridge Care Center is open now. It is open 24/7.