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Copper Ridge Care Center

3.6

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Location details

201 Hartnell Ave, Redding, CA, 96002, United States

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3.6109 reviews
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Lorena F.'s profile image
Lorena F. 
rating
a year ago

Doctor wanted my husband at copper ridge for 3 to 4 days to regulate new medication. Simple right. Experience , oxygen dropped to dangerous level at night. No one came to help him. He managed to get it under control himself.Next morning medications not given, breathing treatments not given.My daughter spent the day taking care of him. We brought him home ama because they could not locate doctor to release him. Brought him home at 6:30 pm. Copper ridge would not release his medications or talk to us about his medications. If ... read more

Cyndee A.'s profile image
Cyndee A. 
rating
4 years ago

this experience has been sad to say the least. Your loved one will be in a shared room that is extremity small with a space of 12'x7' for Your side of the room. At the moment they have no cable due ehat They say they are switching cable companies. My grandfathers phone was not working . We called for maintenance numerous times. Finally I got a price of old tape off the wall and taped the jack into the wall to hold place for phone to work. If I'm able to share Pictures I will attach them 

Mnm M.'s profile image
Mnm M. 
rating
4 years ago

Use to be a nice place. New owners took over. New management came in. Now it's only seen as a money maker. Management says "At the end of the day, we still have a business to run" No you don't- you have staff and residents to tend to and if you don't have them, you don't have a business and all the money in your pocket. The new management treats it like retail, where they came from and they don't belong there. Go back to the burger joint. 

Betty C.'s profile image
Betty C. 
rating
5 years ago

The facility is not transparent with family members. The Obervation Detail List was never reviewed for accuracy. They sent my mother home prior to her full rehabilitation and all they cared about is getting paid. She had a large hematoma starting on her forehead when we picked her up and noone knew how it happened. She fell more than a dozen times and would call me at 3am to tell me she fell, but would not put an alarm on her bed to stop her from getting up by herself. In the files they documented only a few falls, and none ... read more

Kevin N.'s profile image
Kevin N. 
rating
6 years ago

This place is horrible. I'm sure they dope the patients to keep the quiet. Always quiet right around the same time every night. They're mean to the patients, don't follow their own procedures and seem to be bothered if the patient needs more than no attention. My grandmother fell twice in once week. Hit her head on the second fall, while on statin blood thinners. First thing, if this was at my house while under my supervision, I know she's to go in right away if she hits her head. I'm not a doctor, nor a nurse. Is comon know... read more

Business response:

Hi Kevin, Thank you for your feedback. I'm truly sorry to hear that you were disappointed with your grandmother's care. Please give me a call at (530) 222-2273 if you have a moment to chat. I would love to learn more so that we can improve. 

Mister L.'s profile image
Mister L. 
rating
8 years ago

WTF? My mom's husband has not been bathed for one week, he does not receive his physical therapy and eats in bed lying down. Taking advantage of old and sick people is beyond revolting. $290 a day for what???? 

Business response:

Hi Mister L, Thank you for bringing these matters to our attention. We are so sorry to hear about your experience and would love to speak with you to better address the situation. Feel free to contact me directly via my cell phone at 530-615-1364. Thank you, Darrell Thompson, Administrator 

Jessica A.'s profile image
Jessica A. 
rating
8 years ago

I would never recommend this place to anyone. We have had a horrible experience with them. They do not care for their patients at all. My grandpa had medication that was in his bed that the LVN Lindsey Ratliff did not give him. They were not monitoring his urine or his fever. He was severely dehydrated and they didn't even have water in the room for him to drink. In one day we had to go to the nurses station 6 different times because they were not doing their jobs correctly. Lindsey then wanted to try and pull a power trip... read more

Nacita S.'s profile image
Nacita S. 
rating
8 years ago

Beware..My friend passed several months ago there! They stole her items and not willing to give them back to the family! Saying they weren't inventoried when they came in.. When the family went to retrieve the items they said we don't know what your talking about.Still giving the family the run around.They are very dishonest...Beware...The nurses are wonderful the Administrators not so much!!! 

Kathy H.'s profile image
Kathy H. 
rating
10 years ago

This place doesn't really deserve even 1 star.... My first time walking in to visit a friend...... The smell was just awful.... We finally found our friend sitting in a wheelchair in the physical therapy room... Just sitting there.....! Finally someone came to help him.... When we went back to his room he was just left in the wheelchair... The gal that dropped him off said someone would be in shortly to help him in bed. Our friend said that it would be awhile that they always take at least an hour to get to you....there are ... read more

Frequently asked questions about Copper Ridge Care Center

How is Copper Ridge Care Center rated?

Copper Ridge Care Center has a 3.6 star rating with 109 reviews. 

When is Copper Ridge Care Center open?

Copper Ridge Care Center is open now. It is open 24/7.