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Cottonwood Animal Clinic

4.5

About this business

WELCOME TO COTTONWOOD ANIMAL CLINIC Your Veterinarian in Rio Rancho, NM If you live in Rio Rancho or the surrounding area in NM, then you have picked the perfect site to find a veterinarian. Our team sees your pet as part of your family. Your pet's health and well being is very important to us and we will take every step to give your pet the best possible care. Cottonwood Animal Clinic is a full service animal hospital and will take both emergency cases as well as less urgent medical, surgical, and dental issues. Our team... read more

Location details

1101 Rio Rancho Blvd SE, Rio Rancho, NM, 87124, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5790 reviews
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Marisol R.'s profile image
Marisol R. 
a year ago

Nunca habia tenido problemas en la.clinica, pero hoy lleve mi perrita a revision usualmemte ellos le poben una inyeccion de emergencia porque ella sufre de alergias pero hoy me encontre con una persona que no nueva a la que no le cai bien no se si es porque soy latina pero me.miro mal desde que llegue a la clinica con mi mascata . Lo unico que le interesaba es que le pagara una cita anterior y me fuera. Ke mostre como estaba mi mascota y ni le importo creo que tendre que buscar otra clinica que trizte me gustaba mucho ahi ... read more

Business response:

Dear Marisol, Thank you for taking the time to share your feedback about your recent visit to Cottonwood Animal Clinic. We are truly sorry to hear about your negative experience and would like to sincerely apologize for any discomfort or mistreatment you may have felt. At Cottonwood Animal Clinic, we strive to provide exemplary care and customer service to all of our clients and their beloved pets, regardless of their background or ethnicity. We deeply regret that you did not feel welcomed or valued during your visit. We ... read more

Ssm's profile image
2 years ago

Extremely over priced for a routine check up. Also, the vet and staff are not friendly Please do not text or remain me 

Business response:

Susan, I am sorry about your previous experience in our clinic. It looks like the last time you and your pup were here was in 2021. We have a new team now including management. We encourage you to give us another try. Thank you! 

Racheal's profile image
Racheal 
2 years ago

Brought my pug in for a neuter and they were friendly and good with getting him scheduled relatively soon. He did fine and I'll be scheduling a dental appointment with Cottonwood for him in the near future. I would recommend them to my friends and family. 

Business response:

Thank you for your amazing review, Racheal! We love what we do and are glad to be here for you and your pet! 

Timothy Michael D.'s profile image
Timothy Michael D. 
2 years ago

This is the place to take your pet! Dr Cymbal is amazing, very intelligent and most definitely capable to keep you pet in tip top shape! Cannot recommend enough! Cheers! Dr Tim 

Business response:

Welcome to the Cottonwood Animal Clinic family, Timothy! We loved meeting you and your pet and can't wait to see you back again soon. 

Brian B.'s profile image
Brian B. 
2 years ago

I just want 2 thank you all for your help with my dog memphis!! It was very hard for me and my wife cassi 2 say our last good bye 2 him and how you guys got us in!!! And helped us so he wasn't suffering no more!!! And we just wanted to thank you guys for all that you all did for us!!!! 

van m.'s profile image
van m. 
2 years ago

Doc Cimbal has now assisted my goldens and I since 2011..having to put to sleep 3 wonderful goldens..Each and every time Doctor Cimbal and her caring staff have been amazing during this painful process..Have followed this wonderful caring vet from Valencia, a 30 mile one way trip where she had a partnership, to VCA on Montgomery to now Rio Rancho. Worth every mile to have nothing but the best and most through doctor for my goldens.. I just had to put to sleep my 14 year old golden, Bolt, and nothing but best treatment for... read more

Business response:

Thank you for your kind compliments, Van! We love visits from you and appreciate you trusting us with your pet's care, and your loyalty. We all miss Bolt very much.  

Lisa S.'s profile image
Lisa S. 
4 years ago

Been with this vet for a few years. Come to find out they want to sedate my dog to cut her nails at a cost of 180.00. Aren't you suppose to be qualified to cut and handle Rodesian Ridgeback dogs. Call me crazy and for the attitudes in their staff, it is an area that needs customer service 101.  

Business response:

Lisa, For the safety of you, your pet, and the staff, it was determined that additional sedation was necessary to cut her nails. As an alternative we could prescribe anti anxiety medication so you could take her to a dedicated grooming facility for routine nail trimming. Oftentimes pets may experience additional stress from being in a clinic setting and our aim is to limit that stress as much as possible. 

Tom W.'s profile image
Tom W. 
5 years ago

We were referred to Dr. Forsyth by a friend in Santa Fe, who drives all the way to this clinic in Albuquerque for his dog's care. Never had a better experience with another Vet (or even close to as good). Dr. Forsyth was patient, explored our dog's problems in detail, figured out what the problem was quickly, and provided sound advice about how best to proceed, all at a very reasonable cost. I sincerely doubt you'd find a better Vet within 1,000 miles. Dr. Forsyth is super experienced and loves animals. We'll be making Cott... read more

Business response:

Thank you for your kind compliments, Tom! We love visits from you and your family and appreciate you trusting us with your pet’s care.  

Frequently asked questions about Cottonwood Animal Clinic

How is Cottonwood Animal Clinic rated?

Cottonwood Animal Clinic has a 4.5 star rating with 790 reviews. 

When is Cottonwood Animal Clinic open?

Cottonwood Animal Clinic is closed now. It will open on Monday at 8:00 a.m.