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Countryside Florida
- Alachua, FL
About this business
Location details
15551 NW US Hwy 441, Unit 10, Alachua, FL, 32615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Don't know what to say. Best vet ever is gone only to be followed by my second choice! What is going on here ?
Business response:
We are all saddened by the exits of Dr. Stine and Dr. Hamilton respectively but we also completely respect their choices. After years of selfless and devoted service there is no doubt they will be missed. Countryside is committed to providing quality medicine, staff and doctors to the clients and pets of Alachua County far into the future. We sincerely hope you will be a part of that future.
The other day our dog was bitten by a rattle snake. I called the animal hospital closest to our house and they instructed us to come here, to the Countryside Animal Hospital, where they had anti venom on hand. When I arrived I was instructed to wait for the technician to finish her phone call. As if that wasn't enough when dealing with a time sensitive matter, she began a long-winded lecture explaining that they would not treat him because they were unable (or unwilling) to monitor him overnight. Clearly the staff was not co... read more
Business response:
We are deeply sorry for any misunderstanding. A local area clinic did call us and ask to purchase anti-venom from us to treat one of their patients, which we were happy to do, however, we did not have a doctor available for the necessary after hours care of such a case. Taking a case in without the proper supervision would not have been in the best interest of your pet and in this case, the University's 24 hour care would be ideal. We sincerely hope that you and your pet obtained the most positive outcome.
Great service and great doctors however I just had to wait about 3 or 4 hours from my appointment both times I came in I had to wait. Though this does not stop me from going back to them because they're very nice.
We were loyal patients while Dr. Stine was in charge. Since his departure, we have seen a decline in patient care, customer service, and an increase in costs.
Frequently asked questions about Countryside Florida
How is Countryside Florida rated?
Countryside Florida has a 4.7 star rating with 612 reviews.
When is Countryside Florida open?
Countryside Florida is closed now. It will open at 7:30 a.m.