County Waste of Virginia & Pennsylvania-Richmond

Tommy O. 

on Yellow Pages

9 years ago

They have raised rates AGAIN with no notice. Duck's with some of the problems they had were a DREAM compared to these people. I guess when you come in and buy all of the compaines, you can start being @$$holes to everyone because they have nowhere to go. 

Craig S. 

on Yellow Pages

10 years ago

When they bought Ducks they did not honor my contract because they "lost them" (how convenient) and raised my rate. Office girls are a joke. Rates are still reasonable now but I bet in the future without a contract they will be steadily going up every year since they have no big competition. Have not had a problem with pickup. I am looking for another service if this happens. 

Carole C. 

on Yellow Pages

10 years ago

They told me to put all my leave bags out on my curb and they are still out there since Dec 8th. Today is Dec 20th. Don't tell me they will arrive at the end of the week and don't show up! We had made calls once a week and nothing. This is the worst company I know so far. We miss Ducks. They were reliable 

Dawn J. 

on Yellow Pages

11 years ago

They have torn up our trees, left trash bins on their sides, left pelican lids open, left trash where their "forks" busted the bags and they didn't bother to clean it up. Ducks disposal did a MUCH better job. Called to complain, told them I'd be happy to submit photos and they said the route manager would call, they never bothered. They don't care about ANYTHING, especially how they leave a neighborhood. 2 thumbs down! 

Mike H. 

on Yellow Pages

11 years ago

Since County Waste took over they have been awful to deal with. Avoid at all costs. 

krystal.lovelace.9 

on Yellow Pages

12 years ago

Ducks sucks! I had Ducks for three years and I'm not a fan. At first, there were no problems, but then there were three occasions where our trash was not picked up at all. Since I assumed it was an error on my part, (because why would Ducks hire pick up drivers that were incompetent, right?) I would send them a payment. They'd send the payment back since I was paid up... but couldn't explain why their drivers neglected to do their job on more than one occasion. So, third time is the charm. Goodbye, Ducks. Maybe someday they'... read more

kimberlychesterfield 

on Yellow Pages

13 years ago

I have paid for this service for 10 years. Never had a problem until recently when a "supervisor" reportedly ran my route and left 3 of my personal trash cans and 3 garbage bags out on the curb, for 3 weeks straight! After calling customer service to complain (and after my neighbor had a negative experience the same week), the customer service rep was not at all accomodating, basically saying they wouldnt do anything to resolve this issue. Regardless of my 10 year patronage and the fact that i pay a monthly fee for a service... read more

egk407 

on Yellow Pages

13 years ago

I can't even tell you about the service, which by reading previous reviews must be bad. I have seen Ducks Disposal cans in front of houses on my street, on the street directly around the corner from me, on the street perpendicular from mine, and in numerous other locations very close to my house. However, when I called to begin services, the lady asked my street address, without asking to verify spelling or anything. Then she informed me that they don't provide service in my area. When I questioned her on this information, i... read more

kpctzt 

on Yellow Pages

14 years ago

I caught the Ducks garbage men peeing in my yard 3 times and management made excuses for it?? No thanks.