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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service, I got Samantha on the live chat, and she was very knowledgeable in all aspects of me selecting a new cpap machine for me to select. Very courteous and professional. I highly recommend this website to anyone out there looking to get a cpap machine.
Business response:
Hi Michael, Thank you for the recommendation! We're glad to hear that you received great service via chat. We hope to hear from you again soon.
Erica was great and she really helped me get my order straightened out. It was on back order but I was never told that it was just a filter and not the CPAP machine. So she corrected that and it ships out today.
Business response:
Hi Tom, We're sorry about the delay with the back order. Thank you for letting us know that Erica, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.
Erika helped me ascertain an adjustment for two of my machines and walked me through the process. She stayed with me until everything was set. I believe she helped me solve a problem that has been bugging me for months (pressure going too high). I have been a CPAP user for 30 years and there are still things to learn. I highly recommend cpap.com for their added value customer service.
Business response:
Hi William, Thanks for your recommendation! We are pleased to hear that Erica, was able to assist you with your concerns. We hope to hear from you again soon!
Easy ordering. Zachary was most helpful in assuring accuracy of the order.
Business response:
Hi Robert, We are glad to hear that Zachary, provided you with great service. Please let us know if there is anything else we can assist you with.
Dealing with Daryll was a real pleasure. He helped me get an order fixed that had been previously taken incorrectly. Daryl was very knowledgeable about the products and that helped a lot. I am sure I will continue to use CPAP.com in the future. I only wish that when I call to place an order, Daryll is the customer service representative that gets the call. The only problem I encountered with placing an order with CPAP.com was the wait time. The first time I called the wait was 20 minutes, the second time I called the wait wa... read more
Business response:
Hi Susan, We are very sorry for the long hold to speak with a representative. We are actively working to reduce our wait times. Thank you for letting us know that Daryl, provided you with the assistance you needed. We look forward to hearing from you again soon.
The most professional, pleasant and helpful individual I have encountered in many years. Customer service as it should be. Resolved my order issue and even saved me money after reordering the items for me.
Business response:
Hi Roger, That's great! Thank you for sharing your experience with us. We hope to hear from you again soon!
I had a wonderful experience when ordering my products! Agnus took great care of me having my best interest in mind, all along! I am "tech challenged." She spent a good 30 minutes with me and my order. And she applied the Labor Day Sale to my order! I love Agnus and will order again! It is wonderful to find people online that you can trust. Thank you, CPAP.com!
Business response:
Hi Debbie, That is wonderful! We're glad to hear that you received the service you deserve. We'll be sure to share your kind words with Agnes and we look forward to hearing from you again soon!
Absolutely superior customer service. I had purchased a mask that I was not happy with. CPAP.com took it back, crediting my account immediately. I ordered a different mask and a new hose immediately. A happy repeat customer.
Business response:
Hi Neil, Thank you so much for the kind words. We're always glad to assist. We hope to hear from you again soon!
Really terrific and friendly service today with Erica. She new all of the details about everything that I needed, including the insurance reimbursement process and I am confident that the products that I ordered are the correct ones. A real pleasure to deal with Erica and I hope that I can ask for her when I need to call in for other CPAP products.
Business response:
Hi Thomas, Thank you for letting us know that Erica, provided you with great service! Please let us know if there's anything else we can assist you with.
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is closed now. It will open tomorrow at 8:00 a.m.