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Cracker Barrel Old Country Store

3.9

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Location details

1400 Country Ln., South Hill, VA, 23970, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.93,890 reviews
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Brook R's profile image
Brook R 
7 months ago

The latte was terrible, but the rest of the food was good. However, Cracker Barrel did not make sure all the condiments were in the bag. Therefore, there was no tarter sauce for the fish. The biggest issue with CB is they are very inconsistent with the To Go orders, always missing items (even entire entres ) & having items over cooked (ie: burnt muffins). This said tho the food that does arrives & comes cooked correctly is always tasty. so it's a gamble. 

Carla E's profile image
Carla E 
7 months ago

They didn't put enough eggs on the kids one 

Preston S's profile image
Preston S 
10 months ago

Did not get the soup I ordered because they were out, when asked about replacing it with the soup of the day they said they were out of that too. Don't have it on the menu if you're not going to have it. 

Shy C's profile image
Shy C 
a year ago

Food came like it was supposed to. Supposed to had a large hot chocolate it was half way full and it was a cup of warm milk instead of hot chocolate! 

Crystal C's profile image
Crystal C 
a year ago

The last three times we have ordered via Door Dash items have been missing. 

Ashlee G's profile image
Ashlee G 
a year ago

Waited an additional 45 minutes to pickup food when it said it was ready for pickup. Ordered a medium well steak and it came in well done, dry inside and almost too crispy on the outside to cut thru with a knife. 

Brandi M's profile image
Brandi M 
2 years ago

Did not receive the vegetable soup I ordered or any dipping sauces for the chicken tenders, and the sirloin tips were dry. The beignets were good. 

Charles M's profile image
Charles M 
2 years ago

Order was delayed at cracker barrel then was inaccurate. left the shrimp off my meal but still charged for them. chicken was dry and tough. got two identical side salads but one was stuffed with extras and the other was nothing but a little lettuce and tomatoes. did not provide dressing with second salad. 

Carletha F's profile image
Carletha F 
2 years ago

I ordered the Tips, Tenders n' Shrimp Platter. By the time I received my food, it was cold. The stuffed baked potato only had cheese. The greens had lots of meat shavings or something and little to no greens at all. The steak tips were hard and dried out. Had I been at the restaurant, I would have asked for a different order. I will not be ordering from there again using pick up, door dash or carry out. 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 3.9 star rating with 3,890 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 9:00 p.m.