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Cracker Barrel Old Country Store
- American
- Mobile, AL
About this business
Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.
Location details
43 E I65 Service Rd. S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Absolutely the worst customer service I have ever ATTEMPTED to speak with. If you call the 800 number, don't expect to speak with anyone!!! I was on hold for 1 hour, and the recording kept repeating that if I wanted them to call me back, I would not lose my place in line - WHAT A JOKE!!! For the 2nd time in two years I have attempted to call them - been two years and I'm still waiting for them to call me with my place in line - the second time was June of this year - I'm still waiting on that returned phone call. I tried to ... read more
ATROCIOUS CUSTOMER SERVICE First, I ordered 2 rocking chairs from Cracker Barrel website over the weekend. I order many things online because I am in my late 60's and the closest Cracker Barrel is approximately 50 minutes away. About an hour later, I realized that another person in my family already ordered the same 2 rockers. As with all the websites where I have purchased items, I called CB Customer Service number to immediately cancel the order, but got a recording that they were ONLY OPEN on M-F between the hours ... read more
Worst food at Salisbury NC Cracker Barrel. I was very hungry for home cook food for a change and decided to stop in Salisbury Cracker Barrel. I always order the Chicken Fried Chicken with extra saw mill gravy for my biscuits. The food was terrible. Biscuits were hard and cold. (didn't eat) Chicken Fried Chicken too cold and seemed to have been left over stuck in microwave but it was not hot like just being cooked. (tried to eat one piece but couldn't finish) Could not cut it even with a knife. Only thing I ate out of the c... read more
Cracker Barrel does not stand behind the products they sell... in particular their rocking chairs. I purchased 5 poly wood rocking chairs from the Greenwood location. Within 3 weeks one of the backs broke on one of the chairs...I attempted to return the chair for an exchange or refund, but they were unable to lookup my transaction history and were unwilling to assist the day of the attempted return. The manager, Andy S*******, stated that he would email the district manager so that they could resolve the issue. This was 6 we... read more
I have ordered online from Cracker Barrell and it seems like it took order but never gives you a pickup time or confirmation, you just know something has gone wrong. Then you go in they cannot help you because they do not have order and they give you the Lebanon, TN phone number which you can never get through. So nothing is ever resolved.
Several times in the past few months I have tried to order food online to pick up after work for my parents - who love Cracker Barrel. I can NEVER get the online order to take - it ALWAYS gives me some error message and then of course the charges show up on my bank account and I have to get them removed. Just so annoying!! Why don't they just fix WHATEVER the problem is and from other complaints that I have read I am not the only one with this issue. Come on Cracker Barrel -FIX IT!!!
Came to have lunch with my family today 8/24/2021 proceeded to check out and there were cards out for sale. I asked to purchase them and was told an employee was (holding "6 of them" for her brother) they had not been sold/paid for. How can an employee hold onto something unpaid for, for a family member to come get. Checked out at 2:30pm and left. Cashier who checked out my ticket was very rude. The girl holding the cards also came up and said she wasn't willing to part with any of the 6 cards she was holding because her bro... read more
The manager, Mandy, was condescending and extremely rude. When she realized she was in the wrong, in an effort to make up for her behavior, she sent us coupons for entees that expired in just 6 days. Calls and messages both written and left on voice mail went unanswered to corporate. Will never give business to in Bloomington Illinois again.
Two of us visited this store back in May 2021 and we were treated unfairly. The manager refused to serve us as we were people of color. We sat for 30 mins waiting for food as other folks that arrived after us were served food. When we approached our server he advised that the manager told him to serve others first. We asked the manager why others were receiving food and we were there 35 mins and hadn't received our meal. We asked why he directed the waiter to serve others first. He stated because he could do that. We never r... read more
Frequently asked questions about Cracker Barrel Old Country Store
How is Cracker Barrel Old Country Store rated?
Cracker Barrel Old Country Store has a 4.1 star rating with 3,411 reviews.
When is Cracker Barrel Old Country Store open?
Cracker Barrel Old Country Store is open now. It will close at 10:00 p.m.