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Cracker Barrel Old Country Store

4.1

About this business

Location details

9330 E Independence Blvd., Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
4.14,901 reviews
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Emily W's profile image
Emily W 
3 years ago

Food was tasty but unfortunately the food was cold! I'm a mom and used to eating cold food so it's fine! The sausage is to die for, though! 

Tressa P's profile image
Tressa P 
3 years ago

My order was ready and waiting within 10 min and still hot. The only complaint was the grits container wasn't fully sealed and leaked out into bag. I told staff and they topped off the grits to full and offered a smaller bag but I was fine with current bag and rest of items. I also make sure that I tip the person getting my order ready.., normally $2-$4 depending on total of order..they may not be waiting on me in store but they are still providing the service to get everything right with my to go order and fixed my issues i... read more

Delilah S's profile image
Delilah S 
3 years ago

The mashed potatoes were dry. The Hamburger Steak had little to no flavor even with the toppings. The muffins were overdone. 

Marissa S's profile image
Marissa S 
3 years ago

The food is yummy but portions can vary. Was given a very small amount of broccoli considering the Country Vegetable Plate is 4 sides. 

Judy G's profile image
Judy G 
3 years ago

The food was first rate!!! I will be ordering form this always good restaurant instead of trying new places and being disappointed more often than not. In that topic, I have had excellent customer service in terms of refunds for really poor food but the customer service isn't consistent. I'm not sure how to communicate poor food or service. Could someone call me? 

Megan T's profile image
Megan T 
3 years ago

Country Fried Shrimp not as good this time and usually they are great. Hamburger Steak** was dry and little gravy. Not much gravy on mashed potatoes, too. 

Michele M's profile image
Michele M 
3 years ago

the meatloaf a chicken but were very good 

Felicia R's profile image
Felicia R 
3 years ago

The hamburger steak was very good but they were very stingy with the gravy! 

Jade C's profile image
Jade C 
4 years ago

apple streusel pie has skin on the apples, other than that it's pretty good :) 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.1 star rating with 4,901 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 10:00 p.m.