Aldo V. on Yellow Pages
a year ago
08/04/2020, 03:12 AM
I first discovered Creative Floors back in 2003 when I was looking for flooring for our kitchen. After visiting many other stores that didn't seem interested in my business, I happened to drive by Creative Floors and was impressed with their selection and friendly service. I bought my kitchen floor from them and installed it myself.
When I started our master suite renovation in 2015, my contractor had me go to a wholesale member-only warehouse for my luxury vinyl plank flooring, but I received very poor service and non-existent follow-up. So, I went back to Creative Floors and was delighted that I found the same great selection and helpful and friendly service. Bob Hapka was very responsive and followed up on every promise. Creative Floors had the same price as the so-called wholesaler. The installers were exceptional and for a picky person like me, that is saying a lot. I used Creative Floors again in 2016 to continue the luxury vinyl plank flooring throughout most of our house.
In 2017, I renovated our hall bathroom. After trying to find a contractor that would even return phone calls, I decided to do most of the work myself except for the tile work. I had visited several tile stores, then remembered that Creative Floors not only does floors, they can tile bathroom walls, too. Again, Bob Hapka was very helpful and responsive. His installer was a real artist and did an excellent job with the herringbone-patterned subway tile.
This year, 2020, I renovated our kitchen. I called Creative Floors and was delighted to find Bob Hapka was still there. He was very responsive, as expected. The same installers that had put in the luxury vinyl plank flooring in 2015 and 2016 arrived and did an amazing job, as expected.
So, next year when I continue our whole-house renovation, who do you think I am going to call? Yep, Creative Floors.