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Creekstone
- Apartments
- Austin, TX
About this business
Location details
8054 Exchange Dr, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Roaches Infested with roaches. Wasn’t told before moving in that the apartment has a full blown infestation (VERY obvious to anyone who spends a few minutes in here). Despite my complaints, I have yet to have anyone from management reach out to me to at least offer an apology. Would not recommend this place to anyone.
Verified Renter Creekstone is a great smallish community, quiet with ample parking.
Business response:
Hi There, We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (512) 928-2257 so we can make your experience a positive one. -The Creekstone Team!
Verified Renter Creekstone is a decent place to live but some of the units need some upkeep. The units are a bit run down but the property is kept in good shape. My biggest complaint with the complex is that my thermostat hasn't been functioning properly for quite sometime and has never been properly fixed despite numerous maintenance requests. Normally I will say the maintenance staff does a good job of fixing other issues with my apartment and is prompt with their response time but this one issue has never been resolved.
Business response:
Hi there, we regret to hear that you are displeased with your recent experience with us. Please give us a call at 512-928-2257 as soon as possible so we may assist with your concerns. Thank you, The Creekstone Team!
Refused to fix A/C noise issue All they did to fix an A/C noise issue of a very old A/C unit was put a rock on top of it. After complaining 3 more times about it, they next told me they would not be doing anything about it.
Business response:
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (512) 928-2257 to discuss this further. Sylvia Patterson Sr. Community Manager
Verified Renter A tuck away complex thats nice to live in because of the staff.
Business response:
Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! The Creekstone Team!
Verified Renter Expensive, great location in relation to highways, maintenance issues, dog park poop everywhere.
Business response:
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Creekstone Team!
Verified Renter Would not recommend this community
Business response:
Hi there thank you for taking the time to leave us your honest feedback. We strive for 100% satisfaction, and we regret to find out that this was not the case. Please let us know if we can assist in any way. -The Creekstone Team.
Verified Renter would not recommend due to cleanliness of apartment, bug issue, and mechanical issues with apartment.
Frequently asked questions about Creekstone
How is Creekstone rated?
Creekstone has a 4.1 star rating with 177 reviews.
When is Creekstone open?
Creekstone is open now. It will close at 6:00 p.m.