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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Greg Vetrano my service manager was amazing to deal with. He addressed all my concerns regarding the issue with my 5 month old vehicle. He scheduled a tow truck to come and pick up the car. Provided a loaner car for the time it was in the shop being fixed. Even addressed the stress I had with my loaner being an EV and kindly provided an addl charge for me. Needless to say I had “range anxiety” and he was very sensitive to that This is not a dealership issue but a Cadillac issue. Why does Cadillac not address known Issues of ... read more
Business response:
Thank you for choosing Crest Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Greg Vetrano did a great job of getting my car serviced efficiently and was very helpful!
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Crest Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.
A great experience. Absolutely pressure free. Rachid helped us find the car that we wanted and fit in our budget.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Crest Cadillac. We look forward to having you as one of our valued customers for many more years to come!
My experience was positive. Greg was very helpful and explained what they were going to do with the car.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Crest Cadillac!
Everyone is really pleasant and professional! Shawn, service advisor was extremely knowledgeable and polite. And his follow up skills made you feel that he really cared! 😊
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Crest Cadillac.
Logan Mcphereson did an awesome job! Great attention to detail as well as customer satisfaction.
Business response:
Thank you for choosing Crest Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great service! From phone call to make appointment to leaving the appointment. Everyone was very nice
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Very nice service department. Service advisor Bryan is excellent also. Car was ready as promised and clean !
Business response:
Thank you for sharing your wonderful feedback about our service department. We deeply appreciate your time and are thrilled to hear that we delivered on our promise to have your vehicle ready as scheduled. It means so much to know that you found our team to be excellent and that your car was returned to you in pristine condition. Your positive experience reflects our commitment to providing outstanding service. We truly appreciate customers like you who take the time to recognize quality service.
Very nice people to meet and work with you i will come back soon 😊 and refund family's to go buy from you 😊
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,629 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.