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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was great. They took good Care of me and kept me Informed of the status of My car
Business response:
It's wonderful to hear that you had a positive service experience! We truly appreciate you taking the time to share your feedback. It's always our goal to ensure our customers feel well-cared for and informed throughout the service process, and we're glad to know we achieved that for you. We value your business and hope to see you again for any future automotive needs.
The whole process of purchasing the vehicle went very well. I would recommend this dealership to the people I know.
Business response:
Thank you for sharing your positive experience! We’re glad to hear that the vehicle purchasing process went smoothly for you. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in our dealership. We look forward to continuing to serve you and anyone you refer in the future!
Logan always provides Great service - so glad he’s helpful and solves problems for us.
Business response:
Thank you for taking the time to share your positive experience! We're so glad to hear that Logan has been consistently helpful and able to solve any issues you've had. We’re lucky to have him on our team, and your feedback means a lot. We’ll be sure to pass along your kind words to Logan—he’ll be thrilled to know his efforts are appreciated!
Logan and the rest of the service management team to include the vallets and billing and checkout are perfection.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Logan and the entire service management team, including the valets and billing staff, provided you with an exceptional experience. We truly appreciate your kind words and are thrilled that everything went smoothly for you. Your satisfaction is our top priority, and we're grateful for your trust in our team!
My car was checked in at the appointed time by a very courteous service person. I waited in the comfortable waiting room (and had coffee) until the repair was done. Checkout was fast and I left with a new tire and very clean car.
Business response:
Thank you for your great feedback! We're so glad to hear that your experience was smooth and efficient from start to finish. It's wonderful to know that our team provided courteous service and that you were comfortable while waiting. We're also happy to hear you left with a new tire and a clean car! We truly appreciate your kind words and look forward to assisting you again in the future.
Crest Cadillac has always gone above and beyond their service, but that being said it would be nice if you had something other than coffee when your going to be there more than several hours specially on Saturday.
Business response:
Thank you for your feedback and for your continued trust! We're thrilled to hear that our service has consistently exceeded your expectations. We appreciate your suggestion about offering additional refreshments, especially for longer visits, and will definitely take it into consideration to improve the experience for our guests. Your input is valuable, and we look forward to continuing to provide excellent service for you!
Bryan Oldan took excellent care of me and my XT5. The service department is the reason I stay with Crest.
Business response:
Thank you for your feedback! We're so glad to hear that Bryan took excellent care of both you and your XT5. It's wonderful to know that our service department has earned your continued trust. We truly appreciate your loyalty and look forward to taking care of your vehicle for many more visits to come!
My experience was very positive. I needed fast and efficient service, and that is what I got.
Business response:
Thank you for your feedback! We're so glad to hear that you had a positive experience and that we were able to meet your need for fast and efficient service. Providing timely and effective solutions is always our priority, and we're happy we could deliver. We appreciate your trust and look forward to assisting you again in the future!
Problem was analyzed and a temporary f ix put in place. All done pleasantly and professionally.
Business response:
Thank you for your feedback! We’re glad to hear that the issue was addressed promptly and that the temporary fix was put in place with professionalism and a positive attitude. Providing effective solutions while maintaining a pleasant experience is always our goal. We appreciate your trust and are here if you need any further assistance!
Crest Cadillac has a 4.7 star rating with 12,056 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.