Crest Mortgage - Scottsdale, AZ

Cherie J. 

on Birdeye

2 years ago

You have a bright, shining star in Matt Jacobs. He is brilliant in that he thinks outside the box--the only Refi Officer I ever had who could do that. Because of this quality, Matt was able to finalize my refi with property mananger income (difficult right now). He is also brilliant because his customer service skills are extraordinary. I say this because he communicated with me regularly to inform me of the status of my refi; he worked with me even on weekends to get paperwork ready for the following Monday; and he was ... read more

Lynn F. 

on Birdeye

3 years ago

We were referred to Kevin through a friend, who could not be happier with her experience working with Kevin. My husband and I were very pleased with his knowledge of the refi process. Besides being knowledgeable, my husband and I felt comforted in putting our trust in him. With the rough year of the past year, something about Kevin put us at ease. We knew we were working with somebody who made the process easy. Our refinance was completed in a timely manner. He is trustworthy and communicated well. We highly recommend Kevin ... read more

Georgia R. 

on Birdeye

3 years ago

We were in the middle of escrow with our current servicer when I received a text from Anthony which I was about to ignore as I went to different websites to compare rates for refinancing but not only did Anthony beat the rate of our current servicer he helped us get a better rate as well with our investment property! We have worked with other loan officers before but what makes Anthony and Valerie stand out is their professionalism, efficiency, responsiveness, competitive rate, streamlined approach and experience. I wish w... read more

Steeve A. 

on Birdeye

3 years ago

WOW. I want to say, that I've purchased and refinanced homes more than once, and this was my first time working with Lucy Alejandre. I could not of had a better experience. From beginning to end! She was so responsive, it did not matter what time of the day or night it was, it did not matter how basic or complex the question was. She is not only professional but very personable. She made this process so easy, and fast. I will honestly, never go to anyone else, and will be referring everyone to her. If you are in th... read more

Kevin H. 

on Birdeye

3 years ago

Working with Mathew Jacobs on my refinance through Crest Mortgage was a superb experience. Keeping me abreast of all things that were needed and forthcoming was just one of the ways in which he shined. The responsiveness to questions and alleviation of any of my unjustified worries at any time, including off business hours and weekends, was outstanding. If future borrowers receive even half of the service that was given to me they would certainly be apt to also leave an outstanding review. I have already referred several po... read more

Carol M. 

on Birdeye

3 years ago

Karen, It has been a pleasure working with you on this loan. Tom and I couldn't be more pleased with your knowledge, professionalism, and how you informed us of every move and stayed on top of getting everything moving forward in a timely manner. Marla Rodriguez, the notary was fantastic. She had the pages marked where we needed to sign or initial. She gave a brief explanation of what each page was that we were to sign. She was professional and courteous. Thank you for all of your hard work and effort. Tom and Carol Meldr... read more

Lindy P. 

on Birdeye

3 years ago

We have now used Kevin Mills at Crest Mortgage twice for refinancing needs!!! I have also referred a couple of my friends his way. Exemplary and RESPONSIVE service. I will continue to refer Kevin and if need be use his services again personally. I would absolutely say he is the best of the best. :)  

joe j. 

on Birdeye

3 years ago

I had the pleasure of working with Matt Jacobs down at Crest Mortgage throughout the refi on my mortgage. I had limited time to get the loan complete and Matt was able help with time to spare. He is very knowledgeable and kept me well informed during the process. I highly recommend using Matt and Crest Mortgage for all Mortgage needs. Very satisfied customer!  

Amber R. 

on Birdeye

3 years ago

I had been dragging my feed to refi the house for a long time as the original purchase process was painful (we didn't use Crest for the Purchase). Working with Kevin Mills from Crest Mortgage was a painless and efficient process. Kevin is professional, organized, and got locked us in with a great rate quickly. He even came back twice with better deals as the market changed over a 1 week period. I highly recommend Kevin Mills at Crest Mortgage!