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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jordan was great. He listened to my concerns and ordered software to update the problems I was having with my Volvo.
Business response:
Thank you for sharing your experience! We're so glad to hear that Jordan took the time to listen to your concerns and took proactive steps to address the issues with your Volvo. It's great to know that he was able to help get everything sorted for you. We appreciate your feedback and look forward to assisting you again in the future!
Great customer service. Knowledgeable sales staff and outstanding service department . Facility was clean and presented a relaxed atmosphere
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that our sales staff and service department left such a positive impression. It’s also great to know that you felt comfortable in our clean and relaxed facility. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future!
Great salesman. Contacted me immediately and had a deal worked out in under two hours all via text. We drove in the next day since we out of town and took delivery. Was a great experience. Highly recommended Brandon.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Brandon provided such efficient and seamless service, especially working everything out so quickly via text. It’s great to know the process was smooth from start to finish—even with you coming in from out of town. We truly appreciate your recommendation and hope you enjoy your new vehicle!
Good job, helpful and conscientious. Would come back again, as needed. Not just for the car wash.
Business response:
Thank you for the kind words! We're so glad to hear that you found our team helpful and conscientious. It means a lot to know you'd choose to come back for your regular services! We look forward to assisting you again whenever you need us.
It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work was done exceeding expectations.
Business response:
Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!
Alley is always very helpful and keeps me informed. She never fails to follow up.
Business response:
Thank you for the great feedback! We're so glad to hear that Ally continues to provide such helpful and consistent service. Keeping you informed and following up is a key part of making your experience a smooth one, and it’s wonderful to know she’s delivering on that every time. We appreciate your trust and look forward to seeing you again!
The only thing that gives me the inclination to leave a 4 star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The entry didn't go through to Crest, even though there was nothing left to do on my part. Consequently, when I arrived, there was no reservation, and I had to go to the back of the queue, resulting in a 3 hour wait for minor routine maintenance.
Business response:
Thank you for taking the time to share your experience. We’re glad to hear that everything went well with your visit overall, but we understand how frustrating it must have been to arrive expecting a scheduled appointment, only to face an unexpected delay. Your comments about the online reservation system are incredibly helpful, and we’ll be sure to share this feedback with our team to ensure a smoother scheduling process moving forward. We appreciate your patience and understanding, and we hope to deliver a true 5-star expe... read more
Jordan Farmer is an excellent service advisor. He is knowledgeable, efficient, and caring. I feel well taken care of every time I bring my car in for service.. I always feel comfortable asking questions and appreciate his professionalism.
Business response:
Thank you for sharing such kind words about your experience with Jordan Farmer! We're so pleased to hear that his knowledge, efficiency, and genuine care make you feel well taken care of during each visit. It's great to know you feel comfortable asking questions—Jordan’s professionalism and approachable nature truly make a difference. We appreciate your trust in us and look forward to continuing to provide the high level of service you’ve come to expect.
Excellent service by Crest Volvo and Jordan Farmer. Jordan is the best! I really appreciate it!
Business response:
Thank you for the kind words! We're thrilled to hear that you received excellent service from our team and that Jordan Farmer made such a positive impression. It's wonderful to know he provided the level of care and attention you appreciated. We’ll be sure to pass along your praise—comments like yours mean a lot to us!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,414 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.