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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bryan was extremely helpful in keeping me updated on parts ordered and availability of repair time. I think this may be the quickest service appointment I’ve ever experienced. Good communication is very important and Bryan did an excellent job during the whole process.
Business response:
Thank you for your kind words! We're thrilled to hear that Bryan kept you well-informed and made your service appointment quick and efficient. We agree that good communication is key, and we're glad Bryan delivered excellent service throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!
Jordan is my advisor and he did a wonderful job in getting my repairs and maintenance completed.
Business response:
Thank you for your feedback! We're glad to hear that Jordan provided excellent service and took care of your repairs and maintenance. We appreciate your trust and look forward to assisting you again in the future!
Lyn is always great to work with. He always resolves whatever issues I have with my vehicle.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Lyn consistently provides great service and is always there to resolve any issues with your vehicle. We truly appreciate your trust and look forward to continuing to work with you!
It’s always my great pleasure to have my two XC 90 services at Crest Volvo in Frisco. Everyone there is competent and attentive to the needs of the clients and their cars. Ally is very special and does a wonderful job in keeping every costumer happy and satisfied caring for every single detail. You are lucky to have her working for you. Thank you so much you all for providing a great service.
Business response:
Thank you for sharing your wonderful feedback! We're thrilled to hear that your experiences have been consistently positive. Ally truly goes above and beyond, and we're grateful for your kind words about her service. We look forward to continuing to provide great care for both you and your vehicles!
It took 2:30 hours to change a tire and run inspection. WITH appointment. It seemed a bit excessive of a wait
Business response:
Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with your service appointment. We understand how frustrating this can be, and we would like to address your concerns. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688, and he will assist in ensuring we improve our service going forward. We appreciate your patience and hope to have the opportunity to make things right.
Great people, great communication. They were very good about helping and following up on promises.
Business response:
Thank you for your positive feedback! We're glad to hear that our team provided excellent communication and followed through on promises. We appreciate your support and look forward to assisting you again in the future!
My experience at Crest was simple, and easy. Thanks for respecting my time, and making it a painless process. I would recommend this dealership.
Business response:
Thank you for the compliments! We're grateful for your kind words and pleased that we've met your expectations.
Brandon did a smooth hand off and intro to Gage. Gage was super knowledgeable about the Volvo brand and products. He listened to my needs and concerns and didn't rush the process until my wife and I were satisfied. He sold me the pen and coming from an old salesman tht speaks volume. GREAT JOB GAGE!! Finance, guy was awesome as well straight forward and knowledgeable he didn't try to xx me he found out I'm a numbers guy and was very honest. A 10000000 percent better than the previous condescending person.. OVERALL, GREAT EXC... read more
Business response:
Thank you for sharing your review! We are delighted that Gage's expertise and attentive service met your expectations, and that the finance process was handled with such professionalism. We are especially grateful for your recognition of Gage's ability to connect with you and make it an overall great experience.
Great service particularly when Jordan farmer is the service adviser. Very honest straight forward advisor
Business response:
Thank you for the shout-out! We appreciate your feedback regarding Jordan and his honest, straightforward approach. Thank you for recognizing his dedication.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,243 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.