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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The process is really easy from start to finish. They let me know what was needed and was able to finish within a few hours and the payment process was super easy I could do it by phone so that way whenever I'm ready I can just grab the keys and go
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that the process was easy and efficient from start to finish. It’s great to know that the communication was clear and the payment process was convenient for you. We strive to make every part of your experience as smooth as possible, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!
Easy and professional - work was well done, Chad did a great job explaining what needed to be done and getting it done on time
Business response:
Thank you for your feedback! We’re glad to hear that the process was easy and professional, and that Chad did a great job explaining the needed work and completing it on time. Providing clear communication and timely service is always our goal, and we appreciate your kind words. We look forward to assisting you again in the future!
I always look forward to coming to Crest Volvo. The service is always top notch and we are guaranteed friendly smiles.
Business response:
Thank you for your wonderful review! We're so happy to hear that you always look forward to visiting Crest Volvo and that our service consistently meets your expectations. We truly appreciate your kind words and look forward to continuing to provide top-notch service with friendly smiles!
I was very pleased with my service visit to Crest Volvo. Lynn was efficient and personable as usual. He's what keeps us coming back. I do, however have a frustration that may change that. It was my understanding that I would not be having any expenses for at least a year since my car was "good as new." My visit to Crest cost me over $500. Was told the "start stop" battery was not warranted as was the battery on the key fob also not warrantied. I'm hoping nothing else goes out as I truly believed the car was well warrantied. ... read more
Business response:
Thank you for your feedback, and we appreciate your continued trust in Crest Volvo. We're glad to hear that Lynn provided you with efficient and personable service. We truly understand your frustration regarding the unexpected costs, especially after being told the car was "good as new." We will certainly take your comments into consideration to improve communication about warranty details moving forward. Your satisfaction is important to us, and we hope to continue serving you in the future with a more seamless experience. ... read more
The team was very professional when addressing any concerns that I've had and quickly worked to find a solution to them. Although this service department is further from me than others, I will continue to allow Crest Volvo to handle all service needs.
Business response:
Thank you for your thoughtful review! We're glad to hear that our team was professional and efficient in addressing your concerns and finding solutions. We're honored that you’ll continue to trust Crest Volvo for your service needs, even with the distance. We truly appreciate your loyalty and look forward to assisting you again in the future!
Great communication, we drove down from OKC to get our car serviced. The EV tech needed longer to diagnose the car and we were given a brand new loaner. Everything was laid out properly and no surprises. Texts were answered quickly and clear. Really appreciate Crest on this service and would recommend to anyone.
Business response:
Thank you for your fantastic review! We're so glad to hear that the communication was clear and prompt, and that we were able to provide a smooth experience despite the extended diagnosis. We truly appreciate you making the trip from OKC and are happy to know you had a positive service visit with us. We look forward to assisting you again and appreciate your recommendation!
Excellent service and attention to detail from Lyn Ford. The waiting area was excellent and clean
Business response:
Thank you for your wonderful review! We're thrilled to hear that Lyn Ford provided excellent service and that you had a great experience in our clean and comfortable waiting area. We truly appreciate your feedback and look forward to assisting you again in the future!
Awesome service as always with Lyn - he is a rock star, and I love having my car serviced under his guidance!
Business response:
Thank you for the kind words! We're so glad to hear that Lyn continues to provide you with excellent service. He truly is a rock star, and we're lucky to have him on our team. We appreciate your trust in us, and we look forward to serving you again soon!
Everyone is friendly and efficient. Always willing to assist and makes sure that they have taken care of any questions or concerns
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team. Providing friendly and efficient service is our top priority, and it’s great to know we’ve met your expectations. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,240 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.