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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,414 reviews
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MANDERSON_84's profile image
MANDERSON_84 
a year ago

Professional and friendly associates. Keith is great at communicating what services is needed and updating on status of vehicle. Lobby is nice and clean, stocked with snacks. 

Business response:

Thank you for your review! We're glad to hear that Keith provided excellent communication and that you enjoyed our clean lobby and snacks. We appreciate your feedback and look forward to serving you again in the future! 

JOANNERIOPEL's profile image
JOANNERIOPEL 
a year ago

Jordan was detailed about my car problem, and costs and cc fee. Car loan desk - Liz I think...was super nice. Great experience as usual. 

Business response:

Thank you for your review! We're happy to hear that Jordan provided clear details about your car issue and costs, and that Liz at the car loan desk made a positive impression. We're glad you had a great experience and look forward to assisting you again! 

LGAUKLER's profile image
LGAUKLER 
a year ago

Honest, simple process, friendly, helpful, knowledgeable. I trust that Lynn and staff will provide good service and information 

Business response:

Thank you for your kind words! We’re glad to hear you had a great experience with Lynn and the team. We truly appreciate your trust in us and look forward to serving you again in the future! 

EDEHAAN's profile image
EDEHAAN 
a year ago

Very good on sale of car. Did have some problems with paperwork after the sale, but Jason Pickering - Managing Partner did follow up to make everything right. 

Business response:

Eric, Thank you for taking my call Saturday 3-22-2025 at 12:11pm CST 3 minutes after review being posted on Saturday 3-22-25. Please forgive me for not calling you at exactly 10:00AM today Saturday 3-22-25 like I implied when I responded to your original communication you on Friday evening from my home on 3-21-25 at 10;23pm. I promise you were on my list to call, but you can imagine how busy it gets at a car dealership on a Saturday. I was 2 hours and 11 minutes late to contact you, so I can live with the 1 star because of m... read more

sidsipes's profile image
sidsipes 
a year ago

Great Service from a Great Dealership. Lyn was great and took good care of me and the car. 

Business response:

Thank you for your positive feedback! We're so glad to hear that Lyn took great care of you and your car. We truly appreciate your business and look forward to serving you again in the future! 

cstaples's profile image
cstaples 
a year ago

Very nice experience overall. I understand that dealerships often times get a bad rap for various reasons, but Crest bucks that stereotype. I would recommend Crest for Dallas area Volvo owners. 

Business response:

Thank you for your kind words! We're thrilled to hear that your experience stood out in a positive way. We take pride in providing excellent service and are grateful for your recommendation to other Volvo owners in the Dallas area. We look forward to serving you again in the future! 

BTHROOP's profile image
BTHROOP 
a year ago

Super, excellent, outstanding experience. I've purchased dozens of cars over the years, including seven previous Volvos. Most were fairly smooth, but Crest has really elevated the experience. My salesperson Bailey was professional and helpful the entire time. Great follow up...no pressure, and she even helped me program the Google Car Play. The video from the service department was a very nice touch. I'm moving out of Texas, but honestly, I'll fly back and get my next Volvo from Crest. Buying here would be worth the airfare!... read more

Business response:

Thank you for sharing such a wonderful review! We're thrilled to hear about your outstanding experience with Bailey and the team. It's great to know that the process was smooth, helpful, and personalized, from the no-pressure environment to the extra touch of assistance with Google Car Play. We truly appreciate your loyalty and look forward to welcoming you back! Safe travels, and we wish you all the best in your move! 

Lwbergin's profile image
Lwbergin 
a year ago

Excellent service writers; punctual; friendly;clean; alway has a loaner; gets the job done in a timely manner. Love this dealership!! 

Business response:

Thank you so much for the fantastic review! We're thrilled to hear that you’ve had such a positive experience with our service team. Punctuality, friendliness, and efficiency are things we strive for, and we're glad to know we hit the mark for you. We truly appreciate your loyalty and look forward to continuing to serve you! 

RAJANIKANTHPD's profile image
RAJANIKANTHPD 
a year ago

Always had good experience and appreciate good customer service at this facility. Keith takes care of his customers very well. 

Business response:

We're so glad to hear that you've consistently had good experiences and appreciate the customer service at our facility. It's great to know that Keith has been taking excellent care of you. Thank you for your continued trust—we truly value your feedback! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,414 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.