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Crossroads of Asheville
- Addiction Medicine
- Asheville, NC
About this business
Location details
6 Roberts Road, Suite 103, Asheville, NC, 28803, United States
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Takes forever!! Nurses are slow and spend half the time with the window closed not even calling people up.
Business response:
Thank you for providing your feedback and letting us know about this issue, Erica. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
It’s too much to even think about but I am going to be going somewhere else that place has changed for the worst and I can’t handle it it’s putting too much stress on me and I take this serious and I’ve worked too hard to stay clean and got my levels taken from a six to a one I’m not happy
Business response:
Thank you for providing your feedback and letting us know about this issue, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
This place has really turned upside down it’s total chaos and everyone has been upset about the way things are going on
Business response:
Thank you for providing your feedback and letting us know about this issue, Crystal. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
The front staff and counselors are absolutely amazing. Front desk lady that take she money and jelly especially. All the nurses are super awesome . Love Donna!! I honestly wouldn't be able to handle this place if it wasn't for those people I just meantioned. They keep it going not the upper staff that are suppose to. The time you have to wait almost Everytime you come is ungodly. Its crazy. Seems that what counselors and staff tell security to do ( like let in my patient for me to see and talk to) he wants to buck up and I g... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kyrsten Schneider. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison by email on our website, and we'd be happy to assist you. If you need assistance please call 1-800-805-6989.
You can’t go here and have a job it’s insane !!! My job requires me to be there at 7:30 and the doctor doesn’t even get there till 7:30 so how am I supposed to see him !!!!!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Erica Patterson . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
It's like as long as you have money you are somebody. But after being on clinic for almost a year they put you on a financial detox. 10 mg. every other day. But when my financial situation was good they told me detoxing 10 mg every other day was dangerous. So go figure
Business response:
Thank you for providing your feedback and letting us know about this issue, Glenda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Entrance Staff were very unhelpful, If I’m waiting on them no big deal, if I’m waiting on something else, their not aware of, a paper from the Grant Coordinator was an example, I’m asked to leave because I’d dosed, yet I was asked to wait while This form was printed for me, I left as, I was very uncomfortable until speaking with a counselor and nursing staff, they were great. The initial Entrance Experience is very overwhelming as someone is yelling at the front door calling for intakes, so we are definitely singled out, as ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sandra. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Everyone makes me feel so welcome. This is the best decision I ever made!!
Everyone is so nice and caring. I never thought it would be so easy! Thank you so much for such a wonderful experience!
Business response:
Hi, Tina. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Crossroads of Asheville
How is Crossroads of Asheville rated?
Crossroads of Asheville has a 4.2 star rating with 214 reviews.
When is Crossroads of Asheville open?
Crossroads of Asheville is open now. It is open 24/7.