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367 Richardson Rd, SE, Calhoun, GA, 30701, United States
Get directionsI’m so thankful to have support to live a happy & productive life! Everyone is so kind and understanding and Monica is an awesome counselor who helps me dig deep. Life is good today!
Business response:
Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us.
They are great there in there. I went to a couple they are the best
Business response:
Hi, Jermaine. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
The counsler Haley is unprofessional and is rude . She needs to go . How can a counselor have a job working with addicts that are usually on the edge and b so rude and nasty and treat them like they are criminals.. the lady that's over it now is really nice and I think she truly cares but Haley has to go
Business response:
Thank you for providing your feedback and letting us know about this issue, Jasper. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Awful, regrets, awful, regrets
Business response:
Thank you for providing your feedback and letting us know about this issue, Gary. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
The past month to a month and a half the service/ wait time is pretty ridiculous. An hour to hour and a half. Unprofessional. I understand eveuome has a bad day. But not everyday. I’ve been late for work. Yo the point that they’re asking questions that k on do NOT want to answer. I had to leave this morning as I did twice last week. I’m so close to changing my clinic!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Charles. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I'm really beginning to hate going to this place. The days leading up to my scheduled visit, I seriously start dreading it. This facility is so unorganized and careless about the customer's time, and it shows. I'm every visit, I sit in the waiting room and listen to people complain about needing to be at work in a few minutes and still waiting to see their counselor. I was the 8th person in line when the facility opened at 5:00 am, on my last visit. Four people ahead of me had to see their counselor, as did I. After waiting ... read more
Business response:
Thank you for providing your feedback, Joshua. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I pick up every 2 weeks. I arrive at 4:30 and wait until the office opens at 5:00. There is no valid reason that it should take me an hour to pay and get my medications every time I come in. I have to see a "counselor" every time I come in for something, to fill out a stupid work sheet, treatment plan that hasn't changed in 2 years, or just sign something. It's ridiculous. This process could be more efficient and could take into consideration the patient's time as well.
Business response:
Thank you for providing your feedback and letting us know about this issue, Joshua. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
I am very fortunate to have a counselor who takes pride in his job and takes time to explain things but I find outside of him handling my case there can be a lack of consistency. I must say if you are not a big advocate things has the possibility of falling through the cracks at that clinic.unless like myself your bless to have someone like mr Allen Prime
Business response:
Thank you for your kind words! We are glad we could be a positive impact in your life.
Ok for starters I’ve been going there about 3 yrs and I have had so bn many different counselors and when I start CB with a new counselor I feel like I’m starting at the b beginning of the program all over again because I have to start at the beginning of my addiction and explain everything all over again to every new counselor. Also today is Friday and last Friday I ask for a copy of my last tb test and I was bn told that I would have to see my counselor on Monday to sign a release form to get my tb test results for me to ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Mandy. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Crossroads of Calhoun has a 4.4 star rating with 166 reviews.
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