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CST Savings Inc
- Financial Services
- North York, ON
About this business
Location details
2235 Sheppard Ave, E #1600, North York, ON, M2J 5B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good at taking my money for 18 years. Time to release principal and EAP- what a disaster. First withdrawal took over a month to get it. They just didn’t do it. Then tried to do withdrawal on their website directly. They don’t get all the info so only received from 1 EAP ( I have 2). Then, another withdrawal they claim that they are not getting enough proof that my child is in post secondary. So I have to resend my child’s schedule grid of the actual week that I applied for withdrawal. Now the best- tried to make... read more
Liars and crooks. Take your children’s money anywhere else! We have two children. Both enrolled. Promised the world. Found out years later lies! Check your statements. Sent emails. Never returned. Took $7500 out with no permission. Representative lies about government matching. We have to check with the authorities. 10 days later STILL waiting on a Manager call back to help and refund our $7500 Stay far away. Most new parents sign up. Believe the promises. But years later find... read more
our salesman has been effectively useless since selling us this product. Every time we've had a question, especially when encountering ENORMOUS difficulty with annual payouts, he defers to someone else. Getting payouts annually has been a nightmare, dealing with staff often confused about what is to be done. Hours spent on the phone waiting. Cannot wait to be done with youngest child's schooling and to never have to deal with CST again.
** ZERO STARS **Run from this company, do your own investing*** Had they told us 20 years ago that we would have to jump through hoops for our own money for our child I would have never invested with them. They let the government tell you how much money you get each year and when. And they defiantly lied about how much our children would be receiving.
If i could put a negative number is I would! Dealing with the CST has been the most painful experience of my life. 4 different documents with 4 different numbers and thats acceptable according to Wendy Johnson and Jarrod Jeanson. Asked for a call back and never receive one, dont reply to emails and there self serve option doesnt work.. I was told not to go off of the numbers on the web site as they arent correct - thats pretty handy. you have no clue what you have for funds and no one can help you figure things out as... read more
Disorganized, incompetent and untruthful. Horrible experience. They have 83 BBB complaints against them with an F rating for good reason. Pathetic service. Shameful unprofessionalism.
Business response:
Greetings Maureen, We are sorry to hear that you had a negative experience with CST Savings Inc. We take all feedback seriously and would like to investigate this matter further. We would appreciate the opportunity to speak with you directly to better understand what happened and to address any concerns that you may have. Please email us at cstplan@cstsavings.ca so we can help bring your CST experience back on track. Thank you for your time and we hope to hear from you soon.
Because of Marcie, our advisor, and her inability to do her job correctly, my daughter now has a $1700 bill from the C RA. We got her money in 2018. Marcie is completely disrespectable to me and will not respond to any of my emails. I have tried for 2 months to talk to someone from "corporate" and no one will take my calls. Before this problem I tried to move my resp to the bank and they would have charged me almost $4000. When my daughter went to college they charged me almost $4000 to get MY MONEY. And now they wont ... read more
Business response:
Hi Leah, We are sorry to hear about your negative experience with CST. We understand that you have concerns regarding the tax bill that you received from CRA. We want to assure you that CST takes these issues seriously and we strive to address them promptly and fairly. Regarding the tax on government grants, as per ESDC and CRA regulations, taxes on the received EAP must be paid by the beneficiary. We apologize if you were not informed of this process beforehand. We prepared the tax slip based on the information we received... read more
I will make it my mission to advise all new parents to stay away from investing in CST Trust fund for their childrens education. They can get better return and more flexibility with different RESP vehicles The consultant had me and my husband invest more then the allowable $2500 for our child (where that overcontribution could have been invested elsewhere with greater returns). I also was constantly being sent letters advising of a penalty when I had to reduce my contributions upon becoming a single parent. REALLY not a plan... read more
Just put $50 each month , when your child attending university you will worry free
Frequently asked questions about CST Savings Inc
How is CST Savings Inc rated?
CST Savings Inc has a 4.6 star rating with 3,488 reviews.
When is CST Savings Inc open?
CST Savings Inc is closed now. It will open on Monday at 9:00 a.m.