This profile has been claimed by the business owner or representative.
Curly's Furniture
- Retail
- Dekalb, IL
About this business
Location details
1901 E lincoln hwy, Dekalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
RecommendedI try to shop local...but I really need the furniture as I only have a mattress and three miscellaneous tables. I ordered 31 JANUARY...Curly got my money that day. I have only received my mattress/box spring which now sit on the deck. This has been a terrible experience. I HAVE BEEN "CURLED"
Business response:
Thank you for shopping with us! Jerry
We had purchased 2 couches from Curlys. We had it delivered with the “white glove service”. When our product was delivered the delivery guys left a significant amount of damage to our door, drywall, trim, and also left mud all over the floors and walls. Ryon and Nick were the delivery guys and while moving the furniture into the house we heard them several times saying “who cares” and “it doesn’t matter they can repaint it”. Not sure what kind of “white glove service” this is or what kind of service it is at all. We ende... read more
Business response:
Samantha, I am sorry you had a bad experience. I will be having Blake reach out to you today to try and help resolve your issues. Jerry
I took my 80 year old mother to Curly's to purchase a lift chair recliner. There were several on their website but only one model in the store. The gal helping me told me it would take 14-20 weeks to get a different model. Wanting something sooner, we looked at two smaller recliners. One had a pullout lever to recline the chair but required the person to use their legs to put chair back into upright position. I explained that my mother didn't have the strength to operate the chair in that way. There was another chair that ha... read more
Business response:
Jeannie, I am truly sorry you had a bad experience with us. Our General Manager did work with you and offered you to pick out a 3rd chair. The first two chairs were not defective. If you want to stop in or give us a call we will be glad to find a chair that fits her needs. Jerry.
During Covid there is a longer wait for product to be delivered. I placed an order online about 2 weeks ago. I received a call from Curly’s and confirmed they received my order and told me about the long wait time and if I needed to look elsewhere or come in and pick something else out - WHICH HE SAID THEY REALLY DIDN’T HAVE MUCH IN STOCK! Since I needed a couch much quicker than they can deliver, which would be sometime in January, I had to purchase elsewhere. I just called to cancel the order and they said there’s a 2... read more
Business response:
Hey Gina, Sorry we could not be better help. When you placed your order we did tell you 8 - 12 weeks. If you would like to come in and pick out something of equal or greater value we will be glad to help. Jerry
RecommendedJohn and Patrick did a great job with delivery! Thanks!
Business response:
Pamela, Thanks for shopping with us! Jerry
RecommendedI am so happy with my new Furniture.I want to take a moment and thank Patrickand and his partner,Sorry can’t remember his name lol, For setting it up, Looks great .
Business response:
Looks Great! Thank You for Shopping with us. Jerry
RecommendedPatrick and Austin were amazing! They were a pleasure to have come in our home and deliver our table! Would highly recommend this company but especially these two employees :)
Business response:
Thank you for shopping with us! Blake
RecommendedThe store was very helpful with our search for a dining room set. It came in earlier than expected and the two guys, Patrick and Austin were amazing bringing it in my home and setting it up. They were very considerate and careful putting it together. Very nice guys.
Business response:
Thank you for shopping with us! Blake
RecommendedAlbert and Tommy did a great job. 5 stars. Thank You
Business response:
Thank you for shopping with us! Blake
Frequently asked questions about Curly's Furniture
How is Curly's Furniture rated?
Curly's Furniture has a 4.6 star rating with 2,971 reviews.
When is Curly's Furniture open?
Curly's Furniture is open now. It will close at 6:00 p.m.