This profile has been claimed by the business owner or representative.
Custom Offsets
- Auto Parts & Supplies
- Wrightstown, WI
About this business
Custom Offsets is an online retailer of truck wheels, tires, suspension, accessories, and performance parts. It offers customers a convenient shopping experience, high-quality products, and excellent customer service, making it a popular choice among truck owners.
Location details
401 County Rd U, Wrightstown, WI, 54180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Wheels and tires were wrapped well and arrived safely. Good overall experience.
Business response:
Hi, Sean. Your feedback is highly appreciated. Thank you so much for the review!
I ordered 4 road ready rims from custom offsets I am very pleased with my experience, rims arrived very well packed With plastic rim guards in a plastic wrap, and a light foam padding shipped FedEx .Thank you Greg K .
Business response:
Hi, Greg. We appreciate the rating, and are glad we could provide you with a positive experience!
My second time buying from custom offsets and it was easy and great. Got a coworker to buy wheels and tires from them. I will be ordering new wheels for the wife’s rig next!
Business response:
Hi, Mike. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Everything went great!! Got back to me very quick and in a professional manner.
Business response:
Hi, Austin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Good customer service. Thank you!
Business response:
Hi, Juan. We are thrilled to learn that you had a positive experience with us!
My original order was messed up due to the website being inaccurate. I left a voice message with Custom Offsets today and received a callback exactly as the voicemail recording said I would. The associate I dealt with was phenomenal!! I think her name was Cindy or Sydney, but she was very patient with me and helped me explore other options, including explaining the gallery and deciding on the appropriate offset for my particular vehicle. She made my situation so much better, definitely some of the best customer service I’... read more
Business response:
Hi, Stacy. Thank you so much for leaving us a stellar review!
Great experience
Business response:
Hi, Toby. Your feedback is highly appreciated. Thank you for the review!
Had a problem with a defective wheel the only thing I didn’t like with customer service was not being able to talk to somebody on a phone in customer service
Business response:
Hi, Thomas. We appreciate the kind words and are glad we could provide you with a positive experience!
Ordered Wheels and Tires for our 98 GMC pickup. Everything fit correctly.
Business response:
Hi, Justin. Thank you so much for rating your experience with us so highly!
Frequently asked questions about Custom Offsets
How is Custom Offsets rated?
Custom Offsets has a 4.9 star rating with 24,202 reviews.
When is Custom Offsets open?
Custom Offsets is closed now. It will open at 10:00 a.m.