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DaBella
- Contractors
- Lacey, WA
About this business
Location details
4200 6th Ave SE, #309, Lacey, WA, 98503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedVery helpful
RecommendedTravis Robbins and Kyle Pearson came and presented a roofing solution that was both affordable and fit what I was looking for. There were very professional and delivered what I was looking for. I highly recommend these guys going forward for any roofing project.
RecommendedMatt and Kyle came to our house to give us an estimate on replacing our tub with a built-in Shower. They were so thorough and answer our questions and show us step by step the process it takes to install a new shower that we became a client and saved us money. We're looking forward to having our tub replaced. They were extremely thorough and professional.
The first salesman well two one came over to do “free inspection” and just lied about everything needs replaced plywood and all. Many many leaks starting, many rottin boards blah blah blah….. they are both full of shit. At first I thought wow these guys on paper sound good. Starting looking at reviews while chatting and not seeing anything great. Next thing I know he stands up and says alright thanks for being part of the family…. wtf ok whatever seems like good materials. Keep investigation they are full of shit. They don’... read more
Business response:
We’re regret hearing that you had a negative experience Jeff and thank you for sharing it with us. We’re committed to delivering the best service possible, and we’d love to hear more if we failed to meet that expectation. Please reach out to our Customer Care team at (855) 322-3552 and select option 1.
Never hire DaBella to do any work on your house. We had a new roof put on in 2018, it was installed it wrong and has been leaking for years. We have contacted them multiple times aboutbthis problem. They only decided to do something about it when I showed them a video of water coming in through the roof onto my floor, creating a puddle on the floor. My floor is now bubbling up and has black mold on it. In addition to that, when feeling my wet ceiling, my pinky finger put a dent in the ceiling it was so wet and damaged. Unfor... read more
Business response:
Thank you for sharing your feedback. This is not the level of service we strive to provide, and I deeply regret the frustration this has caused you. We’ve raised your concerns internally and are eager to resolve this for you. However, we noticed the same review was left in multiple markets, so we’re unsure which market you’re in. To ensure we can assist you promptly, please give us a call directly at 1-888-322-3552 and select option 1. Your satisfaction is important to us, and we’re committed to working with you to find a ... read more
They use scare tactics to get what they want. To try and trick you for a far over priced roof then will proceed to not leave the premise after multiple no responses police almost called for forced removal. Do not do business with this company. Do not them in your home. Do not allow them on your property. Reporting on all sites they are attached with!
RecommendedBradley was very clear with everything regarding my new roof. Showing the a section of my roof that was caving in that I wasn’t aware of. 3 years ago I had people come out saying I had 5 years left that wasn’t true. That made my decision to move forward with a new roof. Here is his number 808-280-6895
Business response:
Thank you so much for sharing your positive experience with our business and taking the time to leave this review. We are proud that our team went out of their way to demonstrate the state of your roof and inform you of your options. We appreciate your recommendation and hope to work with you again in the future.
Got a roof replacement from a door-to-door salesperson. I believe the product is good (time will tell) but I’m kicking myself for falling for the aggressive and nearly-unethical sales practices. The guy seemed genuine and built rapport with us which was part of how he won us over against our better judgment. Price was high. Salesperson didn’t let us “sleep on it.” Threw in “free” gutters and a discount if we made the decision while he was right there. Told us that shopping around is outdated because he showed us some webpage... read more
Business response:
Thank you for this feedback, Justin. While it sounds like the roof replacement was a good investment, we never like to hear that one of our inspectors came across as pushy in that manner. It's not how DaBella wants to treat homeowners. Please accept our deepest apologies for the pushiness, and enjoy that new roof!
Door to door sales people ignore no soliciting signs
Business response:
Thank you for this feedback, David. We will use this as a teaching opportunity moving forward. Please accept our apologies for this.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.5 star rating with 1,307 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.