This profile has been claimed by the business owner or representative.
DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer Service Issues 9/19/24 I have a "no soliciting" sign on my home. It is reasonably and visibly posted, at eye level, above the door bell of my home. It is illegal to solicit in my city when such signage is posted. Dabella door to door salesman rang the doorbell anyway and began his pitch. I politely told him I wasn't interested and directed his attention to the sign. He again tried to start his pitch. I stated that I wasn't interested and politely asked him to leave. He wouldn't. He wanted to argue. I more aggressive... read more
Service or Repair Issues I was paying cash but the salesman suggested I fill out a credit contract so I only have to put a small amount down.They missed appointments without calling, installed fixtures, shelves and hardware unevenly and without them being level and didn't complete the job. I have no working shower and haven't since March 2023 They didn't reinforce the wall, mis- measured the pan and they were going to try to "make due" and work around to mistakes. I said I wanted the shower I ordered and am going to be expec... read more
Service or Repair Issues This is a formal complaint against DaBella of ****************, ********. In July of 2024 I signed a contract with the DaBella sales agent for replacement of siding for my home on **********************************************************************. Work started in second week of August 2024 with a subcontractor. The siding work was done fairly quickly and was done well. There were a few issues that caused it to fail the initial inspection. I immediately reached out to the Office Manager (**) at th... read more
Service or Repair Issues I am writing to address a significant issue with the bathtub installed during my bathroom remodel by DaBella, dated August 7, 2023. Less than 1.5 years later, the tub has developed a crack, which is unacceptable for a product that should last much longer.When I contacted DaBella, I was informed that the tub falls outside of your 1-year warranty. I was then told it would be escalated to ******* for resolution. On August 28, 2024, I received an email stating that Dabella was still waiting for a respons... read more
Customer Service Issues Illegal door to door sales, knocking on doors with no soliciting signs which violates the required permit for door to door sales, and employee also stated he did not even have the permit needed for any door to door sales.
Billing Issues I signed a contract on June 3rd to have ****** replaced on my house. I was later texted and asked to clarify if I wanted a certain part of my garage replaced, I said no as it could save us up to $1,000 to not have it done, but then was told I had to replace it because of the location and it was covered by the price quoted in the contract anyways. I was fine with that.Come installation day, the siding for that section never got delivered and turns out, never had to be replaced because it wasn't even in the way ... read more
Service or Repair Issues They installed windows in my home 7-4-2024, I have been trying to get a defective screen replaced ever since! They do not call back! I have called the salesman ******, he took pictures & said it would be 2 weeks, that time passed and NOTHING! So I called the office, *********, she said ****** had done NOTHING and that she would get it taken care of but it would take 2 weeks...it's been 3 1/2 weeks...I called and was told they would call me the next day....that was a WEEK AGO!
Sales and Advertising Issues Contact sign date 6/22/24 measurements date 7/2/24 Install date 8/21/24 What has been paid $2392 still to be paid $7173.84 Total project cost $9565.84 Committed to provide replacement windows and trim [to are liking (according to salesman)]Dispute window screens do not cover the opening like the displayed model promised, and they were to replace the outside trim to look like what was there and it different and inside they damaged the wall next to one of the windows and have not fixed it, also a w... read more
Service or Repair Issues I contracted DaBella Windows to replace the windows in my house. I specifically requested that the windows be as large as they could be in my existing rough openings. My three large picture windows were replaced with windows that were much smaller than the ones they replaced. One of them is at least six inches shorter. The contractor had to add multiple 2x4's both above and below the window making the rough opening smaller so they would fit.Please see the attached documents for more detail.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,300 reviews.
When is DaBella open?
DaBella is closed now. It will open on Monday at 7:00 a.m.