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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Order Issues DaBella has issued a judgment against me. I am trying to purchase a new home. They are refusing to send the ****** company they pay off amout to move forward. It's been a week and they will not return a call back to the ****** company or me.
Service or Repair Issues I have been trying to get a problem resolved with company since April 2024.When the roofers did their job they did not repair the roof before placing the roof tiles on; also they did not complete their job and part of my roof is exposed to the elements. They also damaged my swamp cooler. I was told I ******** reimbursed a $1,000 the damage done. As of today I have not been reimbursed. I have called many times and have been told by customer service they will escalate the issue. But there is never any ... read more
Customer Service Issues someone persistently rang my doorbell and knocked. When I checked my Ring camera, I noticed he was recording through my front door window. I went outside to confront him, and he claimed he was videoing my dogs.I immediately called the police, but the individual refused to stay and eventually left in a white van. When the police arrived, they ran the expired temporary plates on the van and discovered they were registered to a black compact car from Nacogdoches. This individual called to get picked up a... read more
Service or Repair Issues Earlier this year, DaBella installed 2 new roofs on 2 homes at my listed address in ************. There have been no issues at all up until the last week in October. We experienced fairly strong winds along with heavy rainfall. During the night, one of the skylights began to leak from multiple points around the skylight.There are a total of 4 skylights on the two roofs. None have had any leaks up to now. I contacted DaBella. They sent a "repair/inspection" team to my home. They lifted some shingles a... read more
Service or Repair Issues I ordered windows in Sep 2023, was promised they would be installed no later than Jan 2024. The WRONG windows were installed in April 2024. I was promised at that time that the correct ones would be installed within 3 weeks and I would be refunded $2000 for incorrectly ordered ********** is 7 Nov 2024 and Dabella has STILL neither completed the job nor refunded the $2000.Partial list of problems:Following is a partial list of problems - there may be others:1.Job has not been completed 2.Trash and deb... read more
Order Issues In June 2024, I entered into a contract with a salesman from Dabella for four replacement windows, specifically due to a promise of a rebate from ******** for enhancing the energy efficiency of my windows. From June to November, I received numerous texts from the salesman, *** ****, assuring me that I would definitely receive the rebate check. Initially, he mentioned the check would be for $5,080.00 but in the last two months, he stated it would be $6,127.00. He even claimed that he would take time off work to p... read more
Service or Repair Issues I recived a quote for a new roof after making a apt with a sales person that was coming door to door. First they said it would take about 60 minutes and it ended up being over 3 hours. I stated that my husband was out of town and i would not be making any final decisions until he was home and I spoke to him. The sales person kept pressing me to go ahead with the project so I had to be very ***** and refuse that over and over. Then they called me the next day and I informed them I was not interested i... read more
Sales and Advertising Issues keep getting the run around from ******* about replacing one of the windows they installed year and a half ago that was installed damage. Have had several representatives from their **************** come here and see the damaged window. They claim life time guarantee and are not stepping up to fix the damaged product they installed. Always some excuse as to why they never get back to me. They just say yes product is defective and will get back to me soon about fixing it.
Service or Repair Issues Hired DaBella to install new windows in our home. During installation, window ***** were damaged and not repaired. Some windows that were installed, were installed broken and warped. Installed screens had rips in them. I have called multiple times, left messages with project supervisor, sent many text messages to regional manager, and called customer service many times. Every time I reached someone they said they would let people know, and call back. No one has ever called back to try and fix anythin... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,300 reviews.
When is DaBella open?
DaBella is closed now. It will open at 8:00 a.m.