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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Problems with Product/Service They lost paper work regarding the number of windows and there measurements that both sales men took for my house. I have 12 and now I'm only getting 11. They won't call me back can't get a hold of everyone. Don't know what to do need help please.
Delivery Issues I ordered windows April 26, 2022 and paid a $5018.75 deposit for an August install. I still have no windows and have left messages with the sales rep and the ***** number this week and they do not respond. Last time I got someone on the phone was in September and was told they were running behind , but would be done the end of September. I live in *******. It gets very cold here. I was fine with an install of August, may have been ok with September, but now the weather is changing and I suppose I am expected ... read more
Problems with Product/Service DaBella-****** sends two sales peoples to my home to apply pressure on me a senior citizen living alone on a fixed income unable to understand the implications of financing or cancellation terms to purchase window services that I cannot afford to pay. In this case, the terms call into question my finances will jeoparding my ability to live, pay for food, utilities, etc. Despite incurring no expense themselves, my constant calls to DaBella team (***** ***** and *********************************) ... read more
Problems with Product/Service Dabella came out for an estimate on monday 10/3 and I signed their contract. I was already nervous as their price seemed very steep and sales tactic very pushy. I never got a copy of the amended contract or the second contract. That evening I decided the price they quoted really was more than I was comfortable paying. I called first thing Tuesday 10/4 morning to cancel. I had to call a dozen times before I reached a customer service rep. I told them I wanted to cancel, they said they would notat... read more
Problems with Product/Service To who it may concern,I gave Dabella a verbal cancellation and written cancellation to cancel my contract effective 10/03/2022. Within the 3 days cooling period ******* my right to rescission. In which I wrote a check for $650 and applied for their in-house finance. I have been told numerous times that the General Manager from the ******* location will call me, which I have spoken to the General Manager, and that person said that they will cancel it, but other customer service representatives to... read more
Problems with Product/Service They installed a new roof in July 2022, we paid them with two service items noted to be fixed. Replacing the pipe boots on the roof, and cutting back the metal sheeting to inside the gutters. First contact they said it would be 30 days to order the pipe boots, after the 30 days didn't hear anything were total they didn't get ordered. we will get on it, then the last contact on 9/25 they said they get with us within 7 days. Still haven't heard from them. I just want the boots replaced and the met... read more
Problems with Product/Service On August 18, 2022, I signed a contract for a shower project. I was assured that the project would be completed no later than September 28. It was strongly suggested that the project would be completed earlier since all of the materials were in the warehouse. I gave them $2500. It was not processed for nearly a month.On September 19, I received a call from *** who was now in charge of the project. She said the paperwork had just been submitted. She could give me no estimate as to a date of compl... read more
Problems with Product/Service I originally agreed to receive siding and gutters on 4/21/22. I did not hear from anyone by July, so I called to cancel my request. They said they would get a contractor to start the next week. They came out (with no heads up) for 2 days, then left all the old materials and siding, nails, etc for a week. I called and asked them to get it out of my yard. They picked up the big piles of materials and did nothing else. I picked up the nails, plastic, garbage, etc myself and put my gate back togethe... read more
Problems with Product/Service We have been waiting for windows since March 5 2022. Just learned today the windows are in. Now we just learned it will be another 6 weeks until they can be installed. This is rediculous to wait this long! I am not at all happy. We have other projects that have had to get pushed back because of this. I have called repeatedly asking when the windows would be here only to be told over and over again this or that delay. How many times will the install now be delayed? My trust in your company has fa... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.