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Dalton PHC has been providing top-notch home improvement services to residents of Waterloo, IA and surrounding areas since 1959. We're a fully bonded and insured company, our technicians are professionally trained & NATE-certified, and we have an A+ rating from the Better Business Bureau. Give us a call today if you are in need of professional plumbing, HVAC, or electrical services. We also provide services for fireplaces as well as improving the quality of the air in your home. Call today to learn more!
5536 Nordic Dr, Cedar Falls, IA, 50613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Brad and Henry were great! We had a whole home humidifier installed. they were very efficient and explained everything.
Business response:
Thanks so much for your positive feedback, Emily! We are pleased to hear your satisfaction with Brad and Henry's service performance. Please reach out if there is anything else we can do for you. We greatly appreciate your business with Dalton PHC for your whole home humidifier installation.
Justin came to my house they are very professional they take pride in what they do the did have to come back a few times only because there was a issue that may have shorted out the new board needless to say they got another new board for my furnace did not charge me xtra for time and install again ik for sure Justin goes above and beyond for the company I hope to here the others do as well I will be using them over colony forsure ty again. for fixing my furnace
Business response:
Thank you for your review, Max! Our team is thrilled to hear Justin's service performance exceeded your expectations. We look forward to servicing your home comfort needs in the future, should you need our services! Thanks again for your business with Dalton PHC for your furnace repairs.
They came out super quick, Kyle found the issue with my fireplace in just a few minutes. Highly recommend.
Business response:
Thanks for sharing, Jeremy! We're so glad to hear Kyle was able to quickly find a solution to the problem! Please reach out again if you are ever in need of our services. We greatly appreciate your business!
Brock was great. Professional, but easy to talk to and work with. Explained things well and very friendly.
Business response:
Thanks so much for sharing, Nate! Our team is thrilled to hear how happy you are with Brock's service performance. We greatly appreciate your business and look forward to servicing your home comfort needs again! -Dalton PHC
Excellent service technician was on time and very polite very professional highly recommend it
Business response:
Thank you for taking the time to share your experience, James! We hope you consider us again in the future, should you need our services. We appreciate your business with Dalton PHC!
I’m a new homeowner, but I grew up with my parents using Dalton for years so I’m aware of the great service they STILL PROVIDE! The customer service rep that helped me in the initial call was wonderful and even helped enroll me in a great membership plan to help defray some cost! JORDAN THE SERVICEMAN WHO CAME OUT TODAY WAS TOP TIER!!! 🙌🏽🙌🏽🙌🏽Very professional! VERY HONEST and for me as a female who knows nothing about my fireplace .. THATS HUGE!! Jordan was extremely knowledgeable, fast and efficient!! THANKS JORDAN F... read more
Business response:
Thanks so much, Runieka! Your positive feedback means a lot to our company! We are pleased to hear your satisfaction with the quality of service our team delivered. It was a pleasure to work with you and we look forward to future opportunities to again! Thank you for your trust in Dalton PHC for your maintenance service.
Had excellent person I talked to in customer service (Melissa). Very helpful/friendly, and Jake my service tech was also very helpful/efficient/ friendly, and explained exactly what he was doing in and understandable to me
Business response:
Thank you for sharing your positive experience, Kath! Instilling confidence and building trust with our customers is our top priority. We are pleased to hear your satisfaction with Melissa and Jake's service performance. If you have any follow-up questions, please don't hesitate to contact us, 319-266-3513. We greatly appreciate your recommendation and business with us!
Had our furnace check completed and they were very thorough. Even cleaned the glass on our fireplace, replaced embers and cleaned up afterwards. It has been a pleasure to work with their team. Always on time and providing great service and communication. Highly recommended.
Business response:
Bud, We appreciate your feedback! We strive to offer our customers the best possible experience, and we're thrilled that we were able to deliver. Please contact us again if there's anything that we can do for you. Thanks so much for your recommendation and business!!!
friendly staff showed up on time and fixed the problem. very professional staff fixed my problem in hardly no time. I'd give them 5 stars
Business response:
Thanks for the 5-stars and recommendation, Nick! Your comfort is important to us! Our team is happy to hear you are pleased with the services you received. Thank you for your business with Dalton PHC for your service repair.
Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. has a 4.9 star rating with 2,506 reviews.
Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. is open now. It will close at 7:00 p.m.