This profile has been claimed by the business owner or representative.
1 22nd St, Suite 401, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Communication was clear and polite, even when I was falling behind on completing some tasks. Dan's team was patient and helpful.
Business response:
I'm thrilled to hear about your positive experience, James. Ensuring clear and polite communication is something we take great pride in at Mutual of Omaha Mortgage. We understand that the process can sometimes feel overwhelming, so we strive to offer patience and assistance every step of the way. Thank you for your kind words and for rating us 5 stars. We are always here should you need anything further. Cheers, Dan Matas.
Verified by Mutual of Omaha Mortgage
Dan and his team worked around the clock to make sure we were comfortable and well educated throughout the entire purchasing process!
Business response:
I'm glad to hear that you had a positive experience, Mary! It was a pleasure ensuring that you were comfortable and well-educated throughout the entire purchasing process. It's always crucial for my team and me at Mutual of Omaha Mortgage to provide the best service possible. Your feedback and your 5-star rating mean a lot to us. Looking forward to assisting you in the future if the need arises. Thanks again!
Verified by Mutual of Omaha Mortgage
Dan and his team closed this deal for our client in 27 days! Dan and team were efficient and communicated each step through the process. Looking forward to working with Dan again very soon
Business response:
I'm incredibly grateful for your kind words and positive feedback, William. It was a pleasure to assist you once again with your mortgage needs at Mutual of Omaha Mortgage. I always strive to provide clear and accurate information to all my clients, and I'm pleased to hear that you had a positive experience. I look forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
Easy to work with, like the portal to upload documents, timely responses to all emails/calls/texts.
Business response:
I'm pleased to hear that you found our process straightforward, Kolleen. Your feedback regarding the portal and the timely responses is greatly appreciated. I'm here to make the mortgage process as efficient and convenient as possible for you. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating! Best, Dan Matas.
Verified by Mutual of Omaha Mortgage
Always excellent service!
Verified by Mutual of Omaha Mortgage
Your team is very on point with their communication, Maureen is extremely proactive and team oriented. Thank you!
Business response:
Thank you so much for your kind words, Jonathan. I'm really glad to hear that I could make the complex aspects of your mortgage more understandable for you. Your satisfaction is my top priority and I appreciate your positive feedback. Don't hesitate to reach out if there's anything else you need. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
My husband had to do a fair amount of proactive outreach throughout the process with questions. As first time home buyers, having more comms would have been helpful.
Business response:
I appreciate your feedback, Zulmarie. It's crucial for me to understand where I can make improvements. I understand the significance of communication, especially for first-time home buyers. Going forward, I'll strive to increase the level of communication to ensure that any issues or queries are addressed promptly and effectively. Your satisfaction is my priority. Thank you for choosing Mutual of Omaha Mortgage and for your patience throughout the process.
Verified by Mutual of Omaha Mortgage
My husband had to do a fair amount of proactive outreach throughout the process with questions. As first time home buyers, having more comms would have been helpful.
Business response:
I appreciate your feedback, Zulmarie. It's crucial for me to understand where I can make improvements. I understand the significance of communication, especially for first-time home buyers. Going forward, I'll strive to increase the level of communication to ensure that any issues or queries are addressed promptly and effectively. Your satisfaction is my priority. Thank you for choosing Mutual of Omaha Mortgage and for your patience throughout the process.
Verified by Mutual of Omaha Mortgage
All team with Dan make things smooth and easy. Great service.
Business response:
I truly appreciate the generous review, Velisav. The entire team and I at Mutual of Omaha Mortgage work diligently to make sure your experience is as smooth and easy as possible. It's absolutely great to know that you're pleased with our service. We look forward to serving you again in the future. Thank you for the full 5 stars! - Dan Matas
Dan Matas of Mutual of Omaha Mortgage has a 4.9 star rating with 153 reviews.
Dan Matas of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.