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Danville Toyota
- Car Dealers
- Danville, VA
About this business
Location details
125 Piedmont Pl, Danville, VA, 24541, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Final #update they let me take my car law enforcement said I am banned from the property & car still have the issue I brought it to them for ! #Update : one of the employees threatened to beat me up & on the live you see him saying ( i got something for you ) & steps outside only cuz I was going live on Facebook waiting for police to come I normally put positive review & experience & try to stay positive but I had to share my experience with Danville Toyota Took my scion few month back to Danville Toyota cuz of check e... read more
Poor customer service we have been shopping here for 12 years not anymore
Business response:
Dear Mrs. Mosholder, We are very sorry to hear your experience with us was unpleasant. We would personally like to hear more for understanding as well as gaining the necessary insights to ensure your needs are met during each visit. We cannot express how thankful we are to have you apart of our family for twelve wonderful years. Mrs. Mosholder, I had the pleasure of speaking with your husband, Daniel, and if I may I would like an opportunity to learn more from you, as well. At your earliest convenience please, call me at ... read more
Sooo sad. We have bought several Toyota’s but known lately from Danville we like to buy local we went in and was trying to work out a plan to buy a truck. After less then a half hour we left no truck no manager tried to work with us or help us so we went to another Toyota dealership and got a great deal the payments we want
Do not be fooled in to buying the bumper to bumper warranty. The lady told us it covered everything even if the kids broke something on our van but it was just a lie to get more money from us. The seat in the back has a handle and i pulled up on it and it broke off in my hand and now we can't use the full back of the van like normal. They would only replace it if we forked out another 450$ on top of the couple thousand dollars we did for the full warranty. Just a heads up don't fall for their scam.
Truly terrible service department. I don’t know about their sales sid, but I would not buy a vehicle from them regardless because the service department is so awful.
I purchased my Toyota Camry there in Nov 2013, went for the first oil change and it was almost double the price of other dealerships, and on top of that had horrible service when trying to get a set of key fobs, told myself I would never go back, this week my 2012 had 2 recalls set up appt to go back, which should have been my first mistake, get there this am, they have no record they were gonna give me a car to drive since I work and live in North Carolina and couldn't wait there 4 hours, they had no record of giving me a c... read more
Terrible experience. They seem lost and don't know about the cars on the lot. If they don't know the answer, they just tend to make something up.
I have had the worst experience with this dealership. I have never been so disappointed in the car buying process. If the vehicle had been anywhere else within 500 miles I sure would have gone somewhere else.