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Dave's Hot Chicken
- Chicken Shop
- Rosemead, CA
About this business
Location details
3642 Rosemead Blvd., Rosemead, CA, 91770, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
I went to pick up an order, I asked If I can use the restaurant and Brandon the employee that gave me the food told me is for customer only, I was in shock with his answer, I did not believe it. Lack of costumer service and humanity.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Honestly this has nothing to do with the restaurant in itself it was more or so we were waiting in line for the promotion and it just needed while were in line lol no problem In paying but if you're going to have a promotion and have it suddenly end while you're in line is frustrating. It wasn't because the actual Dave's Hot Chicken Corporate it was more or so the restaurant in itself stating that the promotion suddenly ended at a certain time. It was no we're posted in the add or anything. Plus the way that the restaurant r... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
The customer service is usually great here, but they are starting to decline fast. I think they have new management which love to give hard times with certain items that they have on their menu. Saying they don't sell an item but still proceed to sell it to you but give you a hard time. They also talk loud enough in their kitchen where you can hear them making smart remarks about their customers which is very unprofessional. The management usually show by their facial expressions that some customers are not wanted here. I a... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
The food was good but god forbid you ask for honey or any extra ketchup.. you will be met with disdain and grouchy esa .. the older lady in the front isn't friendly at all.. so that part of the service sucks
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
We had ordered 3 meals she only put 2 in and asked, "are you sure you don't want this instead?" Like we're ordering what we want why would she make a suggestion. I'd understand if we were to ask for a suggestion or maybe if it was our first time but no it was not our first time. She was mentally slow as well.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
The fries were cold and stale as if they were old. The chicken I order medium. Had no spice to it whatsoever. The bread was soggy. The only thing that was edible and enjoyable were the pickles! Very dissatisfied and will not be definitively let others know, do not order from here. Truly disappointed.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
i came by last night on march 6th and when i received my food i had it cold , the bun was cold and the chicken was cold as well. please fix this
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Good and service is good. But it's the last time I come here. They charge 15$ for a sliders meal and don't come with drink. And they ask for a tip? No thanks.
Business response:
Thank you for sharing your feedback. While we’re glad you enjoyed the food and service, we understand your concerns about pricing and value. Your thoughts are appreciated as we continue to improve the guest experience.
I found mold on the bread included in the 10 pc Dave's chicken bites. Be careful eating here.
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 690 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.