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Dave's Hot Chicken
- Chicken Shop
- Los Angeles, CA
About this business
Location details
5301 Centinela Ave., Los Angeles, CA, 90045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Disappointing service at this location. I remember coming here starting many years ago (2020-2021) and staff were friendly, helpful, and fast. Now it seems that they do not care about their customers and make them wait out in the cold. The food took very long to prepare and I had to deal with anger at home because we were out too late waiting an additional 15 minutes at the pickup window. Additionally, there is an extremely annoying fake neon sign with the words: "3RD PARTY & Online Orders Pick-Up" that blinks constantly and... read more
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
First time eating here and most likely my last , should have a warning sign don't eat here if you have high blood pressure because the chicken is heavily seasoned and not in a good way , California restaurants needs to do better !
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
First time eating here and most likely my last , should have a warning sign don't eat here if you have high blood pressure because the chicken is heavily seasoned and not in a good way , California restaurants needs to do better !
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
They clearly can't read DoorDash orders. I ordered cauliflower and got chicken all 4 times. They are incompetent.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
They clearly can't read DoorDash orders. I ordered cauliflower and got chicken all 4 times. They are incompetent.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
We were made to wait over 30 minutes for our food while everyone else who ordered AFTER us got their food within 15 minutes and when we kept going up to ask how much longer it would take, they kept giving us excuses such as "it takes 15 minutes to cook the chicken" and "2 more minutes" when we had already been waiting 25 minutes when we heard the former response. Naturally, we were fed up and asked one more time just for them to pull it out from under their counter and tell us that it had been sitting there this whole time. ... read more
We were made to wait over 30 minutes for our food while everyone else who ordered AFTER us got their food within 15 minutes and when we kept going up to ask how much longer it would take, they kept giving us excuses such as "it takes 15 minutes to cook the chicken" and "2 more minutes" when we had already been waiting 25 minutes when we heard the former response. Naturally, we were fed up and asked one more time just for them to pull it out from under their counter and tell us that it had been sitting there this whole time. ... read more
Updating my review because they seemed to have hired some new people that are childish & petty. Cassandra took my order today and I asked for no pickles. She then asked if I would like them on the side, to which I answered "no thank you, no pickles at all if possible please." This is what my order looked like (I ate the fries already ). Not sure if she was the cook, but regardless this is just ridiculous lol.
Business response:
Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://tellusdirect.com/dhc when you can
Updating my review because they seemed to have hired some new people that are childish & petty. Cassandra took my order today and I asked for no pickles. She then asked if I would like them on the side, to which I answered "no thank you, no pickles at all if possible please." This is what my order looked like (I ate the fries already ). Not sure if she was the cook, but regardless this is just ridiculous lol.
Business response:
Seeing a 2-star review is a sign we have more work to do. We’d like to make it up to you and show you what we’re really about. Please reach out at http://tellusdirect.com/dhc when you can
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,624 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.