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3667 E. Grand River Road, Howell, MI, 48843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Rating: 0/5 Terrible customer service. An employee named Becca yelled at us and said she couldn't help us if we needed another minute, claiming the store was "extremely busy" when there was literally nobody else there. She was rude, dismissive, and unprofessional from the start. She also refused to make shakes, saying the machines were already cleaned, even though the store didn't close for almost another hour. There was no reason for the attitude or the yelling. Completely unacceptable behavior and a very frustrating exp... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
$15 for three badly overcooked chicken tenders and surprisingly undercooked fries. I could get the same for half the price at the KFC across the street, and they actually make their biscuits, all I got in my box was a couple slices of white bread. If I want a simple chicken tender, I'm not spending this much. It's clean inside, though I suspect that's more because it's recently opened than effort on the part of the staff. The music playing inside was good, but so loud, I had a hard time hearing what the checkout was sa... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Chicken was bland without having add the hot sprinkle on it and that still was nothing special. Side were mediocre and overall over priced for what you get. Very disappointed as was hoping for something better than KFC as an option around here.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Inedible. Wasted $. Strange flavoring and the texture of the chicken was not good. :(
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
We went here for the first time last Saturday. I had high hopes as I live spicy chicken! I ordered 2 single chicken tenders with medium spice with a bottle of water- it was 12.49! Prices are outrageous for what you get. The spice was so overpowering, too much cayenne!! No balance of flavors. The inside of the chicken was overcooked Very disappointing!! Will not be back! Joyce P Brighton
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
First time eating here- im from KY and they actually open one there last year but haven't had chance to try. Saw a TikTok guy who was trying the slider and said was really good. So gave it a chance- my thoughts are, first they didnt get my order correct as I asked, but I didnt notice till got home. Secondly the way the sandwich was it was a mess and the bun was folding downward when went take first bite. I got a mild and medium spice and actually didnt notice a difference in the two. im not a slaw guy, but I try when it c... read more
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Over priced fried chicken Just not worth it , it's tenders or sliders, sliders are just tenders on a bun. Bun gets soggy
Business response:
We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Expensive and just not very good at all. In fairness, I must admit that we tried it shortly after they opened but I doubt we will give them another try based on all the other choices available.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
I can't believe this place is still running. They treat their employees with so much disrespect and ignorance it's unbelievable. The teenage employees don't really notice because of how high they are. They had new management take over after just a few months of opening, they changed everything for the worst. Not to mention the food is so expensive, $15 for a sandwich, fries and no drink. What a joke.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Dave's Hot Chicken has a 4.4 star rating with 1,002 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.